Tiffany Burns
Eagleville,TN
Summary
A driven and dependable Office Manager with noted experience in bookkeeping. Outstanding customer and personal service skills. Sound knowledge of computers, email and microsoft office. Excellent skills at multi-tasking, organizational and written and oral skills.
Overview
15
15
years of professional experience
Work History
Office Manager
Sinquefield Family Dentistry
05.2013 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
- Posted insurance checks, personal checks and cash daily
- Handled payroll processing for employees, ensuring timely payment
- Reviewed monthly reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands
- Collection calls and preparing accounts for collections.
- Account and chart audits
- Facilitating monthly team meetings
Office Manager
Heartland Dental Care
06.2009 - 05.2013
- Updated reports, managed accounts, and generated reports for company database
- Six months of management training
- Facilitating team meetings
- Keeping doctor and team motivated on a daily basis
- Maintain positive impact on the office culture
- Checking patients in/out
- Prepare and presenting treatment plans/arranging financials when needed
- Maintain accounts receivable/outstanding insurance claims
- Verifying and entering insurance coverage for the patients
- Collection calls and preparing account for collections
- Confirming appointments/keep the schedule to meet our daily goal
- Hiring and training of employees
- Preparing daily office reports
- Posting insurance checks/personal payments
- Completing end of day/month end reports
- Chart audits
- Marketing projects
Education
Bachelor of Science - Organizational Communications
Middle Tennessee State University
Murfreesboro, TN12.2006
High School Diploma -
Eagleville High School
Eagleville, TN05.2002
Skills
- Customer Service
- Experience With Email And Microsoft Office
- Organizational Skills
- Office Administration
- Great Written And Oral Skills
- Excellent Multi-tasking Ability
- Customer Relations
- Billing
- Payroll Processing
- Bookkeeping
- Payroll And Budgeting
- Relationship Building
Timeline
Office Manager
Sinquefield Family Dentistry
05.2013 - Current
Office Manager
Heartland Dental Care
06.2009 - 05.2013
Bachelor of Science - Organizational Communications
Middle Tennessee State University
High School Diploma -
Eagleville High School
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