Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Buxton

Lamar,CO

Summary

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

25
25
years of professional experience

Work History

VP of Operations

Wallace Gas & Oil Inc.
Lamar, CO
01.2000 - Current
  • Managed teams of 10+ employees across multiple departments, overseeing their daily operations and workflow.
  • Ensured compliance with all applicable safety regulations, labor laws, and environmental standards.
  • Delegated work to staff, setting priorities and goals.
  • Established protocols for handling customer complaints and inquiries in a timely manner.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Analyzed customer feedback data to identify areas for improvement in service delivery processes.
  • Collaborated with executive team members to create long-term plans for organizational growth and development.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Conducted regular meetings with department heads to review performance metrics and progress towards goals.
  • Developed policies and procedures to ensure consistent implementation of operational objectives.
  • Oversaw the execution of marketing campaigns and promotions from start to finish.
  • Identified training needs within departments and developed programs accordingly.
  • Assisted in the recruitment and onboarding of new staff members into the organization.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked effectively in team environments to make the workplace more productive.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.

Education

Bachelor of Arts - Education

Adams State University
Alamosa, CO
12-2011

Skills

  • Leadership and Management
  • Financial Management
  • Compliance and Risk Management
  • Sales and Customer Service
  • Operations and Logistics
  • Human Resources
  • Regulatory compliance
  • Employee training
  • Customer service
  • Team building
  • Complaint resolution
  • Customer service management
  • Employee development
  • Staff training
  • Human resources
  • Operational management
  • Teamwork
  • Business management
  • Organizational skills
  • Marketing strategies
  • Communication
  • Business leadership
  • Staff hiring
  • Team leadership
  • Office management
  • Finance and accounting oversight

Timeline

VP of Operations

Wallace Gas & Oil Inc.
01.2000 - Current

Bachelor of Arts - Education

Adams State University

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