Tiffany Cameron
New London,CT
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
16
16
years of professional experience
Work History
General Manager
Bob's Stores / Eastern Mountain Sports
Waterford, CT
12.2019 - Present
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Recruited, trained and managed a team of 20+ employees.
- Organized store layout, fixtures and visual merchandising standards.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Implemented strategies to increase customer satisfaction levels and build brand loyalty.
Assistant Manager
Merrell
Mashantucket, CT
02.2017 - 08.2019
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Production Worker
Sheffield Pharmaceuticals
New London, CT
08.2014 - 11.2016
- Inspected product quality prior to packaging and shipment.
- Followed safety protocols while operating machines and equipment.
- Worked closely with other members of the team to meet deadlines and goals set by management.
- Operated machinery to produce parts and products according to specifications.
Assistant Manager
Payless Shoe source
Waterford, CT
08.2013 - 09.2014
- Provided customer service including cashiering, merchandising and restocking shelves.
- Ensured store was opened and closed in a timely manner according to company policies.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Organized backroom storage areas to maximize efficiency of space utilization.
Head Preschool Teacher
Kiddie Kampus Learning Center
Niantic, CT
07.2003 - 08.2013
- Developed creative lesson plans for teaching basic language, math, science, art, music and social skills to young children.
- Established positive relationships with parents and guardians to keep them informed about their child's progress.
- Created an engaging classroom environment through activities, materials and resources designed to meet individual needs of students.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Met with parents to discuss child behavior and academic progress.
Education
High School Diploma -
Montville High School
Oakdale, CT06-1998
Skills
- Operations Management
- Store Merchandising
- Customer Service Management
- Team Building and Leadership
- Multitasking and Organization
Timeline
General Manager
Bob's Stores / Eastern Mountain Sports
12.2019 - Present
Assistant Manager
Merrell
02.2017 - 08.2019
Production Worker
Sheffield Pharmaceuticals
08.2014 - 11.2016
Assistant Manager
Payless Shoe source
08.2013 - 09.2014
Head Preschool Teacher
Kiddie Kampus Learning Center
07.2003 - 08.2013
High School Diploma -
Montville High School
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