Tiffany Campbell
Healthcare Professional
14-10 New Haven Ave FarRockaway,NY
Summary
Detail-oriented healthcare professional with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care. Qualified to handle insurance documentation, update charts and manage administrative needs for busy medical offices. Well-organized and proactive with good judgment and multitasking skills. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Queens Nassau Nursing Home And Rehabilitation
09.2023 - Current
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Upheld infection control and prevention policies across different patient-facing areas.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized and detail-oriented with a strong work ethic.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
Paraprofessional
Preferred Home Care
09.2022 - 05.2023
- Paraprofessionals may escort students to the site of service if assigned to individual or small groups of students
- They may also assist during the provision of related services based on a specific IEP recommendation.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Supervised students on field trips for safety and proper behavior in public settings.
- Enforced rules and instructions to maintain discipline.
- Reported on student progress, behavior, and social skills to parents.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
Medical Secretary
Bristal Assisted Living
10.2019 - 07.2021
- Answered phone calls and messages for nurses physicians at the Assisted Living facility.
- Conducted patient intake interviews, recording and documenting relevant information.
- Supported physicians in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
- Organized paperwork such as charts and reports for facility and patient needs.
- Proactively ordered supplies and maintained inventory levels to avoid shortages that could disrupt daily operations or patient care services.
- Provided administrative support during audits or inspections, ensuring efficient retrieval of required documents showcasing compliance with regulatory standards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Ensured compliance with HIPAA regulations through proper handling of sensitive patient information within the office setting.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
- Maintained current and accurate medical records for patients.
Medication Technician
Bristal Assisted Living
03.2010 - 07.2018
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Promoted a supportive environment for patients experiencing side effects or difficulties with medications, offering empathy and guidance where appropriate.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Collaborated with interdisciplinary team members to optimize individualized care plans for diverse patient populations.
- Developed strong relationships with pharmacy personnel, streamlining communication regarding medication orders and adjustments as needed.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
- Upheld infection control and prevention policies across different patient-facing areas.
- Developed and maintained courteous and effective working relationships.
- Maintained current and accurate medical records for patients.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Education
No Degree - Certified Nursing Assistant
New York Career Training School
Queens, NY05.2023
No Degree - Home Health Aide
JMB Home Health Aide Training School
Queens, NY12.2018
No Degree - Certified Electronic Health Records Specialist
Brooklyn Educational Opportunity Center (SUNY)
Brooklyn, NY12.2017
Skills
- Interpersonal Communication
- Valid NYS driver's license
- CPR/AED
- Dementia and Alzheimer's knowledge
- Patient-focused care
- Medical terminology knowledge
- Attention to Detail
- Medication Administration
- EMR / EHR
- Quality Assurance
- Professionalism
- Analytical Skills
- Medical office administration
- Bedside manner
- Reliable team player
- Medical Records Management
- Reliable transportation
- Universal Precautions
Certification
- CNA - Certified Nurse Assistant
- Licensed Notary Public
- CPR/BLS/AED
- Certified Electronic Health Record Specialist
- HHA - Certified Home Health Aide
Timeline
Certified Nursing Assistant
Queens Nassau Nursing Home And Rehabilitation
09.2023 - Current
Paraprofessional
Preferred Home Care
09.2022 - 05.2023
Medical Secretary
Bristal Assisted Living
10.2019 - 07.2021
Medication Technician
Bristal Assisted Living
03.2010 - 07.2018
No Degree - Certified Nursing Assistant
New York Career Training School
No Degree - Home Health Aide
JMB Home Health Aide Training School
No Degree - Certified Electronic Health Records Specialist
Brooklyn Educational Opportunity Center (SUNY)
- CNA - Certified Nurse Assistant
- Licensed Notary Public
- CPR/BLS/AED
- Certified Electronic Health Record Specialist
- HHA - Certified Home Health Aide
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