Well-qualified administrative professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Academic Advising Support Staff
Northampton Community College
01.2018 - Current
Management of communication to and from campus executives
Organize and maintain filing and document management systems
Consult with parents, administrators, and specialists to coordinate support for students
Provide excellent service and attention to students
Participates in admissions events to meet with and engage prospective students
Collaboration with departments to ensure students success
Manage scheduling for staff
Keep detailed inventory records and order supplies, effectively sourcing products
Club advisor for the Anime Club/Pop Culture Club
Coordinated and served as the point of contact for SMART START Summer Bridge Program.
Proved successful working within tight deadlines and a fast-paced environment.
Gained strong leadership skills by managing projects from start to finish.
Enrollment Office Specialist
Northampton Community College
01.2014 - 01.2018
Collect payments, issue receipts, set up payment plans and update accounts
Reconcile journal entries, cash, checks, and credit card accounts daily
Diverse clerical support, managed correspondence, and tracked documentation
Prepared and maintained confidential student-related documentation
Developed organizational filing systems for confidential student records
Answered continuous phone calls daily, took messages and transferred appropriately
Provided training and administrative resources for new employees
Processed and entered admissions applications in company computer system (CARS)
Processed and entered re-admit applications, add/drop, course withdrawal, and credit registration course forms
Verified student registration for required classes
Answered Financial Aid, Admissions, Bursar, and Records related questions.
Yoga and Mindfulness Instructor at Northampton Community College - Hanning Children's CenterYoga and Mindfulness Instructor at Northampton Community College - Hanning Children's Center