Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Capshaw

Springdale

Summary

Professional respiratory care provider with comprehensive experience in patient assessment, therapeutic interventions, and critical care. Strong focus on team collaboration, adapting to changing needs, and achieving optimal patient outcomes. Skilled in mechanical ventilation, airway management, and emergency response. Reliable and flexible, ensuring high standards of respiratory care in dynamic healthcare environments.

Overview

18
18
years of professional experience

Work History

Registered Respiratory Therapist

Northwest Medical Center - Springdale
06.2021 - Current
  • Adjusted ventilator settings based on continuous assessment of blood gas analysis results improving overall ventilation efficacy for critically ill patients.
  • Administered and monitored advanced respiratory therapies, including mechanical ventilation, non-invasive ventilation (BiPAP/CPAP), and high-flow oxygen therapy for critical care patients.
  • Performed diagnostic tests such as arterial blood gas (ABG) analysis, bedside pulmonary function tests, and pulse oximetry to interpret results, and adjusted treatment plans in collaboration with physicians.
  • Delivered emergency respiratory interventions (advanced airway management, CPR, and lifesaving interventions) during codes, rapid responses, and trauma activations.
  • Mentored new employees, providing guidance on best practices in respiratory therapy treatments and techniques.
  • Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing.
  • Documented therapies and diagnostic tests in patient electronic records for use by care team.
  • Aided physicians with various procedures such as bronchoscopies, ventilator management, and intubations.
  • Consistently responded within time limits to requests for respiratory assessments.
  • Coordinated with physicians and other care team members on care and treatments.
  • Participated in ongoing professional development opportunities staying current with best practices and advancements within the respiratory therapy field.
  • Conducted regular equipment checks, calibration, and troubleshooting to maintain compliance with hospital protocols.
  • Educated patients and families on proper use of respiratory equipment and techniques for managing respiratory disorders to improve patient outcomes.
  • Managed and operated mechanical ventilators to deliver airway management.
  • Contributed to successful weaning from mechanical ventilation by optimizing oxygenation strategies tailored to each individual''s needs.
  • Verified proper set-up of ventilators for both adult and pediatric patients.
  • Improved patient outcomes by providing comprehensive respiratory care plans and interventions.
  • Enhanced patient safety with thorough ventilator management and monitoring.
  • Managed complex cases involving multiple comorbidities while maintaining high-quality patient care.
  • Implemented evidence-based practices to improve overall patient satisfaction with respiratory care services.
  • Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.

Direct Service Professional

Lifestyles, Inc
05.2019 - 05.2021
  • Implemented behavior modification techniques to address challenging behaviors and improve overall client wellbeing.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for clients with complex needs.
  • Organized client schedules while accommodating individual preferences, maintaining a balanced routine that promotes mental health and stability.
  • Enhanced client satisfaction by providing personalized support and assistance in daily living activities.
  • Provided transportation for clients to appointments, recreational activities, and community events, fostering social engagement.
  • Developed strong rapport with clients and families through regular communication, trust-building strategies, and empathy.
  • Maintained a safe and nurturing environment for clients, addressing any concerns or issues promptly.
  • Improved clients'' independence through the development of individualized care plans and goal-setting initiatives.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Cashier

Family Dollar
02.2018 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Manager/Pharmacy Technician/Store Team Leader

Walgreens
01.2009 - 11.2013
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Oversaw inventory management and optimizing stock levels.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Counted, measured, and compounded medications following standard procedures.
  • Trained new employees on store operations, customer service skills, and product knowledge.

CSR and Account Coordinator

Ink and Thread Creations
05.2007 - 11.2008
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Assisted customers with account set-up, enabling smooth transitions into using the company''s products or services.
  • General clerical duties include making copies, sending faxes, maintaining electronic and paper files and dispersing incoming mail.
  • Compose, type, and distribute meeting notes, routine
    correspondence, and reports.
  • Managing the sales counter; greeting incoming customers and assisted with all order pick-ups.
  • Maintained up-to-date knowledge of product and service changes.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Maintained detailed records of account activities, ensuring accurate invoicing and budget tracking processes were in place.
  • Supported senior account managers in strategic planning initiatives aimed at growing existing accounts or acquiring new business opportunities.

Education

Associate of Applied Science - Respiratory

Northwest Arkansas Community College
Bentonville, AR
05-2021

General

Calhoun Highschool
Calhoun, MO
05-2007

Skills

  • Arterial blood gas analysis
  • Airway management
  • Non-invasive ventilation (CPAP/BIPAP)
  • Endotracheal intubation
  • Respiratory equipment setup
  • Cardiopulmonary resuscitation
  • Oxygen therapy
  • Respiratory medication administration
  • Electronic medical records
  • Care plan management
  • Caring bedside manner
  • Professional bedside manner
  • Patient instruction
  • Patient education
  • Tracheostomy care
  • Clinical decision making
  • Equipment maintenance and troubleshooting
  • Strong clinical judgment
  • Team collaboration
  • Medication administration
  • Treatment plan development
  • Mechanical ventilation management

Timeline

Registered Respiratory Therapist

Northwest Medical Center - Springdale
06.2021 - Current

Direct Service Professional

Lifestyles, Inc
05.2019 - 05.2021

Cashier

Family Dollar
02.2018 - 04.2019

Manager/Pharmacy Technician/Store Team Leader

Walgreens
01.2009 - 11.2013

CSR and Account Coordinator

Ink and Thread Creations
05.2007 - 11.2008

Associate of Applied Science - Respiratory

Northwest Arkansas Community College

General

Calhoun Highschool

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