Tiffany Carnahan
Rural Carrier
Elsberry,MO
Summary
Reliable Rural Mail Carrier with efficiency when meeting deadlines and covering great distances in all weather conditions. Gregarious employee with neighborly mannerisms and enduring commitment to customer service in accordance with company objectives. Resourceful problem solver with self-reliance in logistically complex delivery routes.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Rural Carrier Associate
United States Postal Service, USPS
03.2018 - Current
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Maintained records on customers with mail forwarding and change of address requests.
- Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
- Wrote detailed trip reports with notable details about road conditions, weather and obstacles encountered.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Helped customers by carrying oversized parcels inside residences.
- Sold stamps to customers along route and counted back bills and change to avoid errors.
- Carried out day-day-day duties accurately and efficiently.
Cashier/Deli Supervisor
EL RANCHO CONVENIENCE STORE
10.2009 - 12.2014
- Checked product quality for freshness before serving.
- Offered product samples to help customers discover new items.
- Fulfilled orders accurately and with correct portion size to prevent shrink.
- Prepared deli items per customer requests using proper bakery equipment.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Conducted inventory counts by adding each item in stock and documenting.
- Lifted up to 60 pounds at once and used forklift to move heavier loads.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Dietary Aide/Cook Shift Leader/Dishwasher/Nurse Aide
LINCOLN COUNTY NURSING AND REHAB
01.2008 - 10.2012
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
- Maintained strict levels of cleanliness for tables, floors and prep areas.
- Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Arranged tray and or table settings with proper tableware, condiments and tray card.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
- Reported and documented resident changes in consumption or behaviors.=
- Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.
- Maintained composure and work quality while under stress.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Maintained high personal grooming standards and uniform presentation.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Lifted and carried heavy materials.
- Adhered to procedures in preparing food items.
- Used manual or electric appliances to clean, peel, slice and trim foods.
Education
High School Diploma -
Capital High School
06.2009
Skills
- Undeliverable Mail Handling
- Postal Regulations
- Accounts Payable and Accounts Receivable
- Training Junior Team Members
- Complex Problem-Solving
- Customer Needs Assessments
- Professional Relationships
- Post Office Operations
- Address Forwarding
- Money Orders
- Public Service
- Credit Card Payments
- Delivery Preparation
- Customer Inquiries
- Daily Logs
- Critical Thinking
- Device Scanning
- Clerical Support
- Annual Reports
- Office Cleaning
- Daily Vehicle Inspections
- Address Management System (AMS)
- Monthly Inventory
- Payment Transactions
- Maintaining Clean Work Areas
- Serve Customers
- Collect Packages
- Resolving Shipping and Delivery Problems
- Route Deliveries
- Customer Interaction
- Insured Mail Procedures
- Mail-Sorting and Delivery Sequence
- Change-Of-Address Orders
- Registered Mail Protocols
- Safety Requirements
Timeline
Rural Carrier Associate
United States Postal Service, USPS
03.2018 - Current
Cashier/Deli Supervisor
EL RANCHO CONVENIENCE STORE
10.2009 - 12.2014
Dietary Aide/Cook Shift Leader/Dishwasher/Nurse Aide
LINCOLN COUNTY NURSING AND REHAB
01.2008 - 10.2012
High School Diploma -
Capital High School
Similar Profiles
Jalen HorneJalen Horne
City Mail Carrier at United States Postal Service, USPSCity Mail Carrier at United States Postal Service, USPS
Lacey ReedLacey Reed
City Mail Carrier at United States Postal Service, USPSCity Mail Carrier at United States Postal Service, USPS
Sophia HunteSophia Hunte
Customer Service Sales Clerk at United States Postal Service, USPSCustomer Service Sales Clerk at United States Postal Service, USPS
Erica DarbyErica Darby
Supervisor at United States Postal Service, USPSSupervisor at United States Postal Service, USPS
Denise M. WhitneyDenise M. Whitney
Direct Support Professional at Emmaus HomesDirect Support Professional at Emmaus Homes