Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Administration Specialist
US Army Reserve
Fort Leonard Wood, MO
02.2023 - Current
Displayed sound judgment when making decisions under pressure or duress in both garrison and field environments.
Participated in live-fire exercises to ensure proficiency with individual weapons systems.
Worked in small groups to accomplish complex goals within tight deadlines and standards.
Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
Displayed leadership in accomplishing assignments and learning new skills.
Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
Shift Manager
AAFES
Fort Leonard Wood, MO
04.2023 - 10.2023
Managed daily cash intake by counting out registers and tabulating profits.
Helped employees accomplish tasks during peak periods.
Inspected work areas regularly for cleanliness and organization standards.
Developed and maintained positive working relationships with staff, customers, and vendors.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Communicated with other shift managers to facilitate continuum of customer service.
Provided coaching and guidance to team members when necessary to improve performance.
Academic Coach
Goal Academy High School
Fountain, CO
01.2019 - 08.2021
Coached students through challenging material with positive reinforcement and encouragement.
Evaluated student progress through tests, quizzes, and other assessments.
Taught students how to study, take notes, and complete test questions.
Organized study groups to provide additional support for students who needed extra assistance with course material.
Supported students by identifying and addressing specific concerns.
Assisted students in creating a plan of action for completing assignments on time.
Identified areas where further instruction or resources were needed to improve student comprehension levels.