Tiffany Cavanaugh
Fremont,CA
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through twenty years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Receptionist
Tridecs Corporation
01.2015 - Current
- Provided Office support, data entry for large flow of incoming orders
- Monitored Company emails, maintained customers and Vendor inquiries and orders
- Received customer orders and prepared orders for dispersing of the shop, and data base
- Answered directly to the CEO regarding setting up quotes for customers
- Maintained Customer information in Company Data base
- Processed all incoming mail and dispersed
- Monitored and revised Company Calendars
- Planned and coordinated Company-wide events, including meetings and lunches
- Managed, organized and archived all Company documents
- Monitored Vendor orders for receiving
- Provided support for other employees’ time for the Data Base entry
- Answered main telephone line, screened and directed calls
- Assisted with payables in the Data Base.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
Executive Administrative Assistant
Thermal Technical Services Inc.
09.2017 - 06.2020
- Worked directly with the CEO as assistant
- Managed high volume of emails and processed all incoming mail
- Independently prioritized tasks and provided good customer and Technician communication
- Anticipated needs of technicians and addressed issues as they arise
- Efficiently managed day-to-day activities with exceptional attention to detail
- Provided office support and scheduling support for all company jobs
- Scheduled Technicians’ daily tasks and tracked job progress
- Coordinated all communications for upcoming Jobs
- Placed all orders for parts needed on the jobs as requested by field technicians
- Maintained current inventory for all parts needed by Technicians
- Responsible for preparing outgoing invoices and sending to customers
- Managed high volume of incoming and outgoing calls, referring to CEO as necessary
- Set up quotes for future jobs
- Maintained and organized files and archives.
Administrative Assistant/Receptionist
Process Challenge Devices LLC
01.2009 - 01.2015
- Answered main telephone line, screened and directed calls
- Provided customer support, data entry for large flow of incoming, outgoing orders
- Monitored company emails, maintained customers and vendor inquiries and orders
- Received customer orders, entered in company data base, acknowledged to customers
- Responsible for issuing customer quotes
- Maintained customer and vendor information in Quick books and / Company Data base
- Processed bank deposits and collected late invoices as needed
- Monitored and revised Company Calendars
- Planned and coordinated Company-wide meetings and events
- Maintained office supplies and ordered as required.
Administrative Assistant
SvendDavid Construction
01.2004 - 01.2009
- Provided Bookkeeper and customer relations support for a small construction company, using QuickBooks
- Provided estimates and quotes for all Customers.
Education
High School Diploma -
- Wayne’s College of Beauty, (Santa cruz ,CA), Certified Cosmetologist
- Cabrillo College, Santa Cruz, CA
- Ohlone College, Fremont, CA
Skills
- Multitask and adaptable
- Quality Assurance trained
- Customer service focus
- ISO standards and Quality Assurance
- Scheduling & Calendaring
- Records and Data Base Maintenance
- Meeting & Event Planning
- Filing & Data Entry (75 WPM)
- Word, Microsoft, and Excel, Excel spreadsheets
- High level of confidentiality
- QuickBooks both Accounts Receivable, Accounts Payable
- Calendar Management
- Expense Reporting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Executive Administrative Assistant - Thermal Technical Services Inc.
09.2017 - 06.2020
Administrative Assistant/Receptionist - Tridecs Corporation
01.2015 - Current
Administrative Assistant/Receptionist - Process Challenge Devices LLC
01.2009 - 01.2015
Administrative Assistant - SvendDavid Construction
01.2004 - 01.2009
San Lorenzo High School - High School Diploma,
References
References available upon request
Personal Information
Title: Executive Assistant
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