Tiffany Centeno-Allen
Newburgh,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Valley View Nursing & Rehabilitation
03.2013 - 01.2020
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Direct Care Counselor
Access: Supports For Living
04.2011 - 01.2013
- Enhanced client well-being by providing individualized support and implementing personalized care plans.
- Improved clients'' daily living skills through consistent guidance and encouragement in various activities.
- Maintained detailed documentation of client progress, enabling accurate assessment of growth and necessary adjustments to care plans.
- Supported clients during community outings, helping them develop social skills and independence while ensuring their safety.
- Provided crisis intervention as needed, utilizing de-escalation techniques to maintain a safe environment for all involved parties.
- Increased client engagement by consistently offering opportunities for recreation, skill-building activities, and social interaction within the facility or community setting.
- Advocated on behalf of clients with external agencies or service providers, securing needed resources and services for optimal wellbeing.
- Implemented behavior modification techniques effectively, resulting in improved client self-regulation abilities over time.
- Participated in ongoing professional development opportunities, staying current on industry best practices for enhanced service delivery.
- Promoted a positive facility culture by modeling professionalism, empathy, and respect towards both colleagues and clients alike.
- Managed schedules and transported individuals to doctor appointment and activities.
- Arranged and helped with medications according to established schedule.
- Prepared healthy foods based on personalized nutrition plans.
- Documented activities and behaviors in [Software].
- Assisted patients with completing personal grooming tasks such as bathing and dressing.
- Developed strong rapport with clients, fostering trust and promoting effective communication for better understanding of their needs.
City Park Worker
City Of New York Parks & Recreation
09.2009 - 03.2011
- Enhanced park visitor experience by maintaining clean and safe facilities.
- Contributed to a well-organized park environment through regular trash removal and litter control.
- Ensured healthy green spaces by performing routine lawn care tasks, including mowing and edging.
- Increased safety standards by inspecting playground equipment regularly and addressing potential hazards promptly.
- Assisted in inventory management of maintenance supplies to ensure availability when needed for various tasks.
- Provided excellent customer service to park visitors by answering questions about amenities, rules, regulations, directions or any concerns they may have had during their visit.
- Upheld high sanitation standards by cleaning restrooms regularly while ensuring sufficient stock of necessary supplies at all times.
- Answered phones to offer information and proactively solve guests' problems.
- Serviced park restrooms to keep each free of trash, stocked with basic supplies and clean for guests.
- Secured park gates or doors at closing time and unlocked at opening.
- Replaced light bulbs and handled other basic park upkeep.
Education
Associate of Science - Diagnostic Cardiovascular Sonography
Eastwick College
Ramsey, NJ04.2025
High School Diploma -
Satellite Academy
Queens, NY01.2008
Skills
- Patient Relations
- Patient-Focused Care
- Quality Assurance
- Patient Lifting
- Mobility Assistance
- Medical Terminology Knowledge
- Transporting Patients
- Documenting Behaviors
- Direct Patient Care
- Feeding Assistance Expert
- Valid New York State Driver's License
- Dementia and Alzheimer's Knowledge
- Basic Life Support
- CPR Certification
Certification
- PT - Phlebotomy Technician
- CMA - Certified Medical Assistant
- BLS Certified
Timeline
Certified Nursing Assistant
Valley View Nursing & Rehabilitation
03.2013 - 01.2020
Direct Care Counselor
Access: Supports For Living
04.2011 - 01.2013
City Park Worker
City Of New York Parks & Recreation
09.2009 - 03.2011
Associate of Science - Diagnostic Cardiovascular Sonography
Eastwick College
High School Diploma -
Satellite Academy
- PT - Phlebotomy Technician
- CMA - Certified Medical Assistant
- BLS Certified
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