Summary
Overview
Work History
Education
Skills
Accomplishments
Partner of the Quarter x2
Timeline
Generic

Tiffany Chalberg

El Monte,CA

Summary

Compassionate and client-focused professional with excellent customer service, interpersonal, and communication skills. Strong background in hospitality and behavioral support, with experience working directly with diverse individuals in high-pressure environments. Dependable, detail-oriented, and resourceful, with the ability to make sound decisions and provide a positive client experience. Seeking to apply these skills in a massage therapy role to promote relaxation, health, and overall well-being.

Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Overview

8
8
years of professional experience

Work History

Barista / Customer Concierge

Starbucks
  • - Custom prepared drinks in a high-volume environment.
  • - Built rapport with regular customers, providing personalized service.
  • - Resolved issues calmly and professionally, de-escalating difficult situations.

Behavioral Technician

LEARN Behavioral
12.2023 - Current
  • - Provide one-on-one support to clients, demonstrating patience, empathy, and communication skills.
  • - Assist in implementing individualized care plans while maintaining a safe and supportive environment.
  • - Collaborate with supervisors and families to achieve therapeutic goals.

Housekeeper / Front Desk Associate

Extended Stay Hotels
02.2020 - 04.2021
  • - Checked guests in and out, processed payments, and handled customer inquiries.
  • - Maintained a clean and welcoming environment for all clients.
  • - Assisted with housekeeping, ensuring rooms met high-quality standards.

Host

Wingstop
07.2018 - 01.2021
  • - Answered phones, greeted customers, and ensured timely service in a fast-paced setting.
  • - Handled customer concerns with professionalism and empathy.

Server / Hostess

HiroNori Craft Ramen
03.2019 - 08.2019
  • - Delivered attentive service, made menu recommendations, and resolved customer issues.
  • - Worked as food runner and expo, ensuring smooth communication between kitchen and front of house.

Host

Mooyah Burger
02.2018 - 06.2018
  • - Greeted guests, explained menu options, and maintained a clean, friendly dining environment.

Education

Associate’s Degree - Psychology

Pasadena City College
Pasadena, CA
06.2024

High School Diploma - undefined

Duarte High School
Duarte, CA
05.2018

Skills

  • - Strong interpersonal and client care skills
  • - Knowledge of relaxation and stress reduction techniques
  • - Excellent problem-solving and communication
  • - Organization and time management
  • - Ability to work independently or in a team
  • - Multitasking in high-pressure environments
  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Problem-solving
  • Team player
  • Cash handling
  • Exceptional customer service

Accomplishments

    Partner of the Quarter for Starbucks two times within one year.

Partner of the Quarter x2

award recognizes an outstanding store partner who embodies the company's values and mission, such as treating others with dignity, creating customer connections, and mentoring peers

Timeline

Behavioral Technician

LEARN Behavioral
12.2023 - Current

Housekeeper / Front Desk Associate

Extended Stay Hotels
02.2020 - 04.2021

Server / Hostess

HiroNori Craft Ramen
03.2019 - 08.2019

Host

Wingstop
07.2018 - 01.2021

Host

Mooyah Burger
02.2018 - 06.2018

Barista / Customer Concierge

Starbucks

High School Diploma - undefined

Duarte High School

Associate’s Degree - Psychology

Pasadena City College