Summary
Overview
Work History
Education
Skills
Certification
Awards
Volunteer Experience
References
Hobbies and Interests
Languages
School And Community Activities
Timeline
Generic

Tiffany Chambers

Pueblo West,CO

Summary

Nursing Unit Secretary with proven efficiency in task completion and strong expertise in medical terminology, patient scheduling, and record management. Demonstrates exceptional communication and teamwork skills, contributing to smooth operations in healthcare environments. Experienced in electronic recordkeeping and insurance documentation, ensuring compliance with patient protections. Recognized for organizational abilities and maintaining positive patient relations while addressing inquiries independently.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager

Sonic
La Junta, CO
10.2022 - 10.2023
  • Scheduled interviews for potential candidates and conducted reference checks before hiring.
  • Analyzed customer feedback data to create action plans for service enhancement.
  • Conducted performance reviews for team members to evaluate contributions effectively.
  • Developed strategies to increase customer satisfaction and loyalty across services offered.
  • Provided leadership during organizational change and crisis situations.
  • Facilitated regular staff meetings to discuss progress and identify improvement areas.
  • Assessed team members' skill sets to assign tasks for optimal efficiency.
  • Maintained accurate records of employee attendance, payroll, and vacation requests.

RAC CACIT

Southeast Health Group
La Junta, CO
08.2021 - 09.2022
  • Monitored vital signs for clients in detox and acute treatment units.
  • Administered medications while ensuring clients received adequate food and beverages.
  • Facilitated outdoor smoke breaks for clients to promote well-being.
  • Executed daily responsibilities with accuracy and efficiency.
  • Collaborated with cross-functional teams to meet organizational goals.
  • Contributed innovative solutions to improve team performance and outcomes.
  • Organized and prioritized tasks to achieve service objectives effectively.
  • Engaged clients through effective interpersonal communication skills.

Jailer/Dispatcher

Bent County Sheriff’s Office
Las Animas, CO
11.2020 - 05.2021
  • Supervised inmate activities, including meals, recreation, and showers.
  • Processed new inmates by conducting searches for contraband items.
  • Monitored surveillance equipment to ensure safety of inmates and personnel.
  • Responded promptly to emergencies, applying appropriate force when necessary.
  • Trained new hires in proper techniques for interacting with prisoners.
  • Conducted regular inspections of cells for illegal substances and weapons.
  • Ensured compliance with health protocols to prevent disease spread.
  • Managed inventory and distribution of jail supplies, ensuring availability.

Unit Secretary

Middle Park Health
Granby, CO
06.2019 - 10.2020
  • Registered patients in Emergency Room and accurately scanned documents into charts.
  • Verified insurance coverage and updated patient information efficiently.
  • Collected co-pays and checked out patients upon visit completion.
  • Conducted follow-up calls to discharged patients regarding post-hospital care.
  • Maintained comprehensive patient records in hospital's computer system.
  • Responded to internal staff requests for patient information in compliance with HIPAA regulations.
  • Executed clerical support, including filing, faxing, and data entry of patient information.
  • Attended meetings with department heads to discuss procedural updates affecting unit operations.
  • Facilitated transfers to higher levels of care to enhance patient outcomes.
  • Collaborated with nurses, physicians, and healthcare team members to ensure seamless transitions.
  • Exhibit comprehensive knowledge of EPIC platform for electronic healthcare records

Crew Member

McDonald's
Grand Junction, CO
10.2016 - 10.2018
  • Processed takeout orders efficiently to ensure timely meal delivery.
  • Greeted customers, provided menus, and addressed inquiries regarding menu items.
  • Maintained organized storage areas for food products, beverages, and supplies.
  • Prepared beverages including coffee drinks, smoothies, and milkshakes per company standards.
  • Executed opening and closing tasks by setting up workstations and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
  • Educated customers on menu items, ingredients, and nutritional values to enhance experience.
  • Monitored food quality to maintain presentation and temperature standards.

Crew Member

McDonald's
La Junta, CO
04.2016 - 08.2016
  • Processed customer orders and executed cash transactions with high efficiency.
  • Completed opening and closing tasks, including workstation setup, surface cleaning, and supply restocking.
  • Prepared menu items such as Happy Meals and peanut butter and jelly rolls.
  • Executed comprehensive cleaning tasks to maintain hygiene standards throughout the store.
  • Resolved customer complaints professionally to enhance satisfaction.
  • Prepared beverages, including coffee drinks, smoothies, and milkshakes, according to company standards.
  • Educated customers on menu items, ingredients, and nutritional information.
  • Maintained organized work areas to facilitate efficient operations.

Housekeeper

Stagecoach Motel
La Junta, CO
05.2015 - 08.2015
  • Ensured adherence to health standards during all cleaning operations.
  • Maintained organized stock of cleaning supplies and linens.
  • Returned guest rooms to occupant-ready status for future guests.
  • Cleaned and disinfected bathrooms, including sinks, showers, and toilets.
  • Executed deep-cleaning techniques in high-traffic areas to enhance sanitation.
  • Reported maintenance issues to supervisors promptly for resolution.
  • Replenished guest room supplies, including drinking glasses and toiletries.
  • Employed proper safety procedures when handling hazardous materials.

Education

Bachelor of Arts - Psychology/Criminal Justice

Colorado Mesa University
Grand Junction, CO

Associate of Arts - Psychology

Otero Junior College
La Junta, CO
04.2015

Otero Junior College - Forensic Science

Otero Junior College
La Junta, CO
04.2012

High School -

Las Animas High School
Las Animas, CO
05.2011

Skills

  • Reading comprehension
  • Employee training and coaching
  • Performance evaluation
  • Crisis management
  • Active listening
  • Scientific knowledge
  • Critical thinking
  • Microsoft Office Suite proficiency
  • Office equipment operation
  • Conflict resolution
  • Interpersonal communication
  • Task and work prioritization
  • Problem-solving skills
  • Recruitment and hiring strategies
  • Team collaboration

Certification

  • QMAP
  • CPR certified
  • Associates Degree of Art (Psychology)

Awards

Most Improved for Basketball

Volunteer Experience

Volunteered at the Las Animas Nursing Home for 2 years, reading and assisting residents., 4-5

References

  • Jerry Mora, Former Coworker/boss, (719)299-6261
  • Jim Collins, Former Teacher, (719)468-9434
  • Jamie Selzer, Former Boss, (970)333-6499
  • Maureen Tonis, Former Coworker, (303)520-4057

Hobbies and Interests

  • Working on vehicles
  • Sewing
  • Knitting
  • Crocheting

Languages

  • English, Fluent
  • American Sign Language, Can read and sign some

School And Community Activities

  • Get Real member, 01/01/06, 12/31/09
  • Member of student council, 01/01/08, 12/31/10
  • Football manager, 01/01/07, 12/31/10
  • Basketball, 01/01/07, 12/31/09
  • Track, 01/01/07, 12/31/09
  • Square Dancing, 01/01/07, 12/31/11
  • Psychology Club President, 01/01/14, 12/31/15

Timeline

Manager

Sonic
10.2022 - 10.2023

RAC CACIT

Southeast Health Group
08.2021 - 09.2022

Jailer/Dispatcher

Bent County Sheriff’s Office
11.2020 - 05.2021

Unit Secretary

Middle Park Health
06.2019 - 10.2020

Crew Member

McDonald's
10.2016 - 10.2018

Crew Member

McDonald's
04.2016 - 08.2016

Housekeeper

Stagecoach Motel
05.2015 - 08.2015

Bachelor of Arts - Psychology/Criminal Justice

Colorado Mesa University

Associate of Arts - Psychology

Otero Junior College

Otero Junior College - Forensic Science

Otero Junior College

High School -

Las Animas High School

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