Summary
Overview
Work History
Education
Skills
Timeline
Generic

TIFFANY CHAO

Irvine,CA

Summary

Results-driven professional with expertise in program optimization, leadership training, and workforce planning. Successfully developed and diversified training programs to accommodate growing enrollee numbers and expand course offerings for emerging demands. Excel in training oversight, new employee onboarding, and utilizing various methods for effective delivery. Lead teams with a disciplined and proactive approach, leveraging advanced conflict resolution and organizational skills to foster productive and collaborative work environments.

Overview

3
3
years of professional experience

Work History

Training Manager

Easy Way Formula
Irvine, CA
01.2023 - 03.2024
  • Organized and coordinated training sessions for new employees.
  • Monitored progress of trainees through feedback from managers and supervisors.
  • Developed instructional materials such as presentations, videos, simulations and online courses.
  • Provided coaching and mentorship programs for staff members.
  • Developed training materials, including manuals, guides and handouts.
  • Advised management on best practices related to employee education initiatives.
  • Identified areas of improvement in existing training methods and procedures.
  • Collaborated with subject matter experts to develop relevant content.

Manager

Easy Way Formula
Irvine, CA
08.2021 - 01.2023
  • Established processes to ensure efficient workflow throughout the organization.
  • Conducted performance reviews for team members.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Provided leadership during times of organizational change or crisis situations.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Ensured compliance with regulatory requirements and industry standards.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Created monthly reports for senior management summarizing operational performance metrics.

Education

Bachelor of Arts -

Shih Chien University
Taiwan
06-2014

Skills

  • Program Optimization
  • Leadership training
  • Employment law knowledge
  • Sales leadership development
  • Training Oversight
  • New Employee Training
  • Training Methods
  • Team direction
  • Training delivery
  • Workforce Planning
  • Performance Metrics
  • Supply Control
  • Product Development
  • Staff presentations
  • Process evaluations
  • Learning Management Systems
  • Program Management

Timeline

Training Manager

Easy Way Formula
01.2023 - 03.2024

Manager

Easy Way Formula
08.2021 - 01.2023

Bachelor of Arts -

Shih Chien University
TIFFANY CHAO