Tiffany Chapman

• Supervised team performance ensuring adherence to operational standards and customer service excellence.
• Trained new staff on procedures and safety protocols to enhance efficiency.
• Managed inventory levels, through effective stock rotation and ordering processes.
• Implemented scheduling adjustments to optimize labor costs while maintaining service quality.
• Resolved customer complaints promptly, fostering positive dining experiences and loyalty.

• Assisted customers with product selections and inquiries to enhance shopping experience.
• Maintained organized apparel displays to ensure visual appeal and accessibility.
• Processed transactions efficiently at checkout, handling cash and electronic payments accurately.
• Collaborated with team members to restock merchandise and manage inventory levels effectively.

*Price auditing and accuracy by verifying the shelf tags match in the system

*Conducting audits to maintain price accuracy guarantee

*Hanging, replacing, and maintaining shelf tags, labels and promotional signs for sales and price changes

*Using software to update files, manage markdowns and resolve scanning issues

• Assisted customers with inquiries and product location to enhance shopping experience.
• Maintained cleanliness and organization of store aisles to ensure a welcoming environment
• Enhanced customer satisfaction by providing efficient bagging and carryout services.
• Collected shopping carts from parking lot daily

• Processed customer transactions accurately and efficiently using POS systems.
• Assisted customers with product inquiries and resolved issues promptly.
• Maintained cleanliness and organization of checkout areas to enhance customer experience.
• Trained new cashiers on procedures and best practices in customer service.
• Developed strong relationships with regular customers, enhancing loyalty metrics.

• Operated fuel dispensers and ensured compliance with safety protocols.
• Assisted customers with fueling and product inquiries, enhancing service experience.
• Maintained cleanliness and organization of fueling area to promote safety and efficiency.
• Monitored inventory levels and restocked supplies to ensure availability for customers.