Tiffany Chipman
Lufkin
Summary
Dynamic healthcare professional with a proven track record at CHI St. Luke's Health Memorial Lufkin, adept in conflict management and fostering teamwork. Excelled in roles from Unit Secretary to Interim ICU Manager, demonstrating exceptional clinical judgment and adaptability. Dedicated to facilitating improvements in patient care and staff development, embodying leadership with a focus on quality improvement and collaboration.
Overview
25
25
years of professional experience
Work History
Interim ICU Nurse Manager
CHI St. Luke's Health Memorial Lufkin
02.2007 - Current
- Worked up the career ladder at this institution with many positions: Unit Secretary - ICU, Staffing Coordinator, Registered Nurse - ICU, Registered Nurse - Internal Float Pool, RN House Supervisor, Admin RN for ICU/PCU, and most recently Interim ICU Manager
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients, resulting in better health outcomes.
- Served as a role model for nursing excellence, demonstrating exceptional clinical skills, critical thinking abilities, and compassionate patient care at all times.
- Optimized resource utilization by regularly assessing staffing needs and making appropriate adjustments according to census fluctuations and acuity levels.
- Navigated challenging situations involving patients' families or interdepartmental conflicts with diplomacy and professionalism while maintaining focus on delivering optimal patient care outcomes.
- Promoted a culture of safety by consistently enforcing infection control measures, proper medication administration techniques, and adherence to facility policies.
Office Manager
Darjen Group, Inc
06.2004 - 03.2007
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Certified Medication Aide
Southland Healthcare Center
05.2003 - 08.2004
- Took patient vital signs, weight measurements and monitored patient wellbeing.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
- Promoted patient safety with thorough knowledge of medication interactions and contraindications.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Reduced medication errors by maintaining accurate documentation of administered medications.
- Supported nursing staff by monitoring patients for side effects or adverse reactions to medications.
Patient Care Aide
Lufkin State School
06.2000 - 01.2003
- Assisted clients with activities of daily living, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Supported patients'' mobility through safe transfers, ambulation assistance, and proper positioning techniques.
Education
Master of Science - Nursing Leadership And Management
Western Governors University
Salt Lake City, UT01-2026
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT01-2021
Associate of Science - Nursing
Angelina College
Lufkin, TX05-2011
Skills
- Clinical judgment
- Emergency management
- Quality improvement
- Staff development
- Advanced cardiac life support
- Telemetry monitoring
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Organizational skills
- Adaptability and flexibility
Timeline
Interim ICU Nurse Manager
CHI St. Luke's Health Memorial Lufkin
02.2007 - Current
Office Manager
Darjen Group, Inc
06.2004 - 03.2007
Certified Medication Aide
Southland Healthcare Center
05.2003 - 08.2004
Patient Care Aide
Lufkin State School
06.2000 - 01.2003
Master of Science - Nursing Leadership And Management
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Angelina College
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