Tiffany Clifton
Ellenwood,GA
Summary
Detail-oriented Professional Driver experienced in navigating diverse routes and managing time-sensitive deliveries. Achieved operational efficiency through effective route planning, vehicle maintenance, and adherence to regulatory compliance. Committed to safety and reliability, contributing to team success and operational goals.
Overview
1
1
Certification
16
16
years of professional experience
Work History
CDL-A Driver
Werner Enterprises
Lithia Springs, GA
06.2026 - Current
- Ensured timely delivery of freight across regional routes.
- Managed route planning to optimize fuel efficiency and reduce travel time.
- Conducted pre-trip inspections to maintain vehicle safety and compliance.
- Maintained accurate logs of hours driven, mileage, and cargo details.
- Collaborated with dispatch team to address logistical challenges promptly.
- Adhered to federal regulations and company policies for safe driving practices.
- Strengthened positive working relationships with fellow drivers through open communication channels, mutual respect, and shared commitment to excellence in service delivery.
- Demonstrated adaptability by adjusting to last-minute schedule changes and managing multiple tasks simultaneously while maintaining a high level of performance.
- Facilitated smooth transitions between pickups/deliveries with constant communication between shippers/receivers regarding ETAs and potential delays.
- Utilized on-board computer to track hours of service.
- Conducted thorough pre-trip inspections, ensuring the safe operation of equipment during transport activities.
- Improved safety records by strictly adhering to company guidelines and federal regulations during all driving assignments.
- Maintained excellent customer satisfaction levels by providing timely deliveries, clear communication, and professional demeanor.
- Ensured accurate load documentation, verifying contents and quantities against shipping manifests before and after each trip.
- Maintained driver's logs and completed pre-trip inspections.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Motor Vehicle Specialist
Clayton County Tax Commissioner Office
09.2023 - Current
- Delivered customer service by assisting clients with inquiries and resolving issues.
- - Assists customers in accurately completing state documents and forms
- Provided detailed information and addressed customer questions and concerns.
- - Investigated and resolved issues related to motor vehicle accounts, enhancing customer satisfaction
- -Provides customer service
- Processed motor vehicle registrations and titles efficiently, ensuring compliance with state regulations.
- Assisted customers with inquiries regarding vehicle taxes and fees, providing accurate information and support.
- Collaborated with team members to streamline workflow for processing vehicle transactions, enhancing overall efficiency.
- Trained new staff on procedures for handling motor vehicle services, fostering a knowledgeable team environment.
- Led initiatives to optimize customer service protocols, resulting in improved satisfaction scores among constituents.
- Reduced errors on forms by thoroughly reviewing all submitted paperwork before processing transactions.
- Streamlined processing times for registrations and renewals through effective multitasking and prioritization.
- Provided support for special events such as car shows or auctions by coordinating temporary permits or facilitating necessary paperwork for participants.
- Expedited wait times at service counters by efficiently handling high volumes of walk-in customers seeking assistance with motor vehicle transactions.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
Hearing Aid Attendant
Costco
05.2018 - 09.2018
- - Managed receptionist area, greeting members and responding to calls and in-person requests to ensure a welcoming environment.
- - Maintained reception area to ensure neatness and organization, enhancing overall visitor experience.
- - Send out, receive and put together hearing aids
- - Maintain the reception area in a neat and organized fashion
- - Cleaned and repaired hearing aids, ensuring optimal performance and customer satisfaction.
- - Order department supplies and stock items in the department
- - Conducted regular inventory counts to ensure accurate stock levels.
- - Assisted other departments with various tasks
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Maintained clean and organized sales floor to ensure optimal presentation of merchandise.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
Tax Preparer
Dream Financial Tax Pro
06.2016 - 05.2018
- -Follow IRS guidelines in accurately preparing taxes and complete entries on forms, following tax form instructions and tax tables.
- -Follow IRS guidelines in accurately preparing taxes and completing entries on forms, following tax form instructions and tax tables.
- -Prepared diverse tax returns, assisted in drafting subscription agreements, and guided small start-up companies in compliance with tax regulations.
- -Verify data input and totals on forms prepared by others to detect errors in math, data entry, or procedures.
- -Maintain a monthly tax calendar for returns, treasury funding requests and reports.
- -Perform math computations, Assisted in various office tasks such as filing and organizing documents., answer phones, schedule appointments and answer tax questions.
- -Compiled documentation for interest reduction appeals and expedited resolution of tax lien and levy issues.
- -Conduct periodic reconciliations of all accounts to ensure accuracy.
- Prepared individual and business tax returns, ensuring compliance with federal and state regulations.
- Analyzed client financial documents to identify deductions and credits, enhancing tax savings.
Equipment Assembler
Gate Gourmet
06.2014 - 06.2016
- -Assembles equipment according to airline specifications following procedures and assembly diagrams
- -Sorted, wrapped, and packed airline dry goods, liquor, and equipment into airline carts following airline specifications
- -Maintained production areas to meet sanitation standards and customer requirements
- -Recorded inventory levels accurately in compliance with company requirements
- Assembled complex equipment components per specifications to ensure operational efficiency.
- Conducted quality checks on assembled products, identifying and rectifying defects proactively.
- Operated hand tools and machinery safely, adhering to company safety protocols consistently.
- Maintained organized workstations to optimize workflow and minimize disruptions during assembly tasks.
- Implemented process improvements that enhanced product quality and reduced waste in assembly line operations.
Cashier/Customer Service
Walmart
11.2010 - 01.2013
- -Updated knowledge of store policies on payments, returns, and exchanges to provide accurate information to customers.
- -Guaranteed positive customer experiences and resolved all customer complaints.
- Cross-trained and provided back-up for other customer service representatives.
- -Computed accurate sales prices for purchase transactions.
- Collaborated with team to execute cashier duties, assist customers with products, and maintain cleanliness of store.
- -Prevented store losses using awareness, attention to detail and integrity.
- -Ensured positive customer experiences by effectively resolving complaints and providing tailored support.
- -Worked as a team member performing cashier duties, product assistance and cleaning.
- Rang up customers in a timely manner and provided a high level of customer service.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
Education
Bachelor of Criminal Justice -
Atlanta Metropolitan State College
Atlanta, GA05-2018
Skills
- Class A CDL
- Safe driving practices
- Vehicle inspection
- Air brake operation
- Commitment to safety
- Logistical coordination
- Route planning
- Defensive driving
- Timely delivery
- Multitasking Abilities
- Multitasking
- Reliability
Certification
- Class A Training - March 23, 2026- April 27, 2026
Timeline
CDL-A Driver
Werner Enterprises
06.2026 - Current
Motor Vehicle Specialist
Clayton County Tax Commissioner Office
09.2023 - Current
Hearing Aid Attendant
Costco
05.2018 - 09.2018
Tax Preparer
Dream Financial Tax Pro
06.2016 - 05.2018
Equipment Assembler
Gate Gourmet
06.2014 - 06.2016
Cashier/Customer Service
Walmart
11.2010 - 01.2013
Bachelor of Criminal Justice -
Atlanta Metropolitan State College