Tiffany Coburn
Milwaukee,WI
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Overview
9
9
years of professional experience
Work History
Clerical Support Specialist
Milwaukee County Courthouse
Milwaukee , WI
10.2021 - 10.2023
- Assisted with filing documents and maintaining records.
- Conducted investigations to determine paternity and legal responsibility of parents for child support payments.
- Analyzed financial information related to income, assets, expenses, and liabilities of non-custodial parents.
- Prepared, reviewed, and maintained accurate case files and records.
Administrative Assistant
Curative Care Network
Milwaukee , WI
06.2020 - 09.2021
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Modified existing software systems to enhance performance and add new features.
Member Account Representative
Community Care Inc.
Milwaukee , WI
01.2020 - 06.2020
- Developed and maintained customer accounts by accurately recording customer information.
- Analyzed financial data to identify discrepancies in account balances and ensure accuracy of records.
- Processed payments for customers, including credit card transactions, checks, wire transfers, and ACH payments.
- Provided exceptional customer service by responding promptly to phone calls and emails from customers.
Lockbox Clerk
US Bankcorp
MILWAUKEE , WI
08.2014 - 01.2020
- Prepared and processed lockbox deposits for customers, ensuring accuracy of information and data entry.
- Maintained records of daily lockbox transactions, including deposits, withdrawals, and transfers.
- Verified customer account numbers and other pertinent information on incoming payments.
- Processed returned checks according to company policy guidelines.
- Managed multiple tasks simultaneously while meeting established deadlines.
Education
High School Diploma -
YWCA of Greater Milwaukee
Milwaukee, WI03.2021
Master of Real Estate Development - Real Estate
Milwaukee Area Technical College
Milwaukee, WISkills
- Spreadsheet Development
- Quality Control
- Information Security
- Database Entry
- Data Analysis
- Customer Relations
- Data Entry
- Inventory Management
- Accounts Receive
- Bill Payment and Recordkeeping
- Cash Management
- Attention to Detail
Timeline
Clerical Support Specialist
Milwaukee County Courthouse
10.2021 - 10.2023
Administrative Assistant
Curative Care Network
06.2020 - 09.2021
Member Account Representative
Community Care Inc.
01.2020 - 06.2020
Lockbox Clerk
US Bankcorp
08.2014 - 01.2020
High School Diploma -
YWCA of Greater Milwaukee
Master of Real Estate Development - Real Estate
Milwaukee Area Technical College
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