Tiffany Collins
Philadelphia,PA
Summary
Experienced Clinical/Clerical Medical Assistant adept at managing multiple tasks in fast-paced healthcare environments. Demonstrated strengths in patient care coordination, medical record management, and healthcare administration support. Contributed to improving office efficiency and streamlining patient workflows in previous roles. Skilled in utilizing medical software for scheduling and data entry tasks while maintaining strict adherence to HIPAA regulations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Lab Technician
Southeastern Pennsylvania Transportation Authority (SEPTA)
Philadelphia, PA
04.2024 - Current
- Performed laboratory tests, such as breath alcohol tests, to detect abnormalities in patients' samples.
- Maintained accurate records of patient information and test results.
- Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
- Documented patient medical information while following privacy procedures.
- Escorted patients to examining room or draw station and confirmed identity by asking date of birth.
- Assisted in organizing and maintaining confidential files for the company.
- Retrieved documents from filing cabinets as requested by staff members.
- Organized physical storage area for hard copy files based on alphabetical or numerical order system.
- Performed vital signs checks including pulse, respiration rate and blood pressure.
- Provided comprehensive vision evaluations and assessments for patients of all ages.
- Instructed patients in the use of lenses, prisms, filters and other tools to improve visual skills.
Mobile Phlebotomist
Aculabs, Inc.
Philadelphia, PA
02.2022 - Current
- Performed venipuncture and capillary puncture procedures on patients of all ages in a mobile setting.
- Maintained accurate records of specimens collected, including patient information, specimen type, collection date and time.
- Provided education to patients regarding the collection process and answered any questions they may have had.
- Assisted with the training of new Mobile Phlebotomists by providing guidance and instruction on proper techniques.
- Ensured that equipment was properly sterilized before use according to established protocols and guidelines.
- Transported blood samples to designated laboratory or other medical facility for testing purposes.
- Prepared materials for phlebotomy such as antiseptics, gauze pads and tourniquets.
Care Promoter
Chen Med
Philadelphia, PA
01.2023 - 03.2024
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Scheduled appointments for patients, coordinating with other departments as needed
- Educated patients about their conditions and medications prescribed.
- Collaborated with other healthcare professionals to coordinate optimal patient care plans.
- Assessed patient's medical history and symptoms to accurately diagnose illnesses.
- Provided preventative care advice to promote healthy lifestyles.
- Performed physical exams on patients of all ages.
- Analyzed data from electronic health records systems to inform decisions about patient care plans.
- Maintained accurate patient records in accordance with HIPAA regulations.
- Responded quickly and efficiently in emergency situations.
- Performed administrative duties such as billing, coding, scheduling appointments..
Clinical Services Associate/Patient Services Associate
University of Pennsylvania Health System
Philadelphia, PA
02.2018 - 09.2021
- Escort patients to exam rooms
- Triage patients
- Record vitals
- EKG
- Preparing the daily schedule for Providers Clinical Flow
- Epic and Navicare computer literate
- Cross trained with front desk and clinical job duties
- Intake telemedicine calls
- PRN PSA during short staffed periods i;e scanning updated documents into charts and checking in patients for lab and clinical visits, Preregistration
Traveling Medical Assistant
Favorite Healthcare Temp agency /Quad Graphics
Cherry Hill, NJ
06.2017 - 02.2018
- Travel to different Quad Medical Clinics Across USA assisting physicians and LPN's with clinical and clerical job duties such as:
- Checking in patients and scanning legal documents into GE Centricity EHR system
- Escorting patients to exam rooms
- Triage patients
- Record vitals
- PFT
- Ear irrigations
- Phlebotomy
- Hair/Urine drug screening
- EKG
- Ear irrigations
Full-Time, Medical Assistant/Receptionist
Concentra Urgent Care
Plymouth Meeting, PA
01.2015 - 02.2017
- Patient triage
- Support services for providers to expedite patient care services
- Organizing Files PFT
- Respirator fit test
- EKG
- Injections
- Drug Screen
- Dot Physicals
- Audiograms
- Phlebotomy
- Wound dressings
- Specimen Collections
Sales Rep / Vendor
Market Source Inc
Alpharetta, GA
10.2016 - 01.2017
- Company Overview: Advertising The new and improved Hair blow dryer made by Dyson company
- Who is nationally known for their infamous Vacuum cleaners and air dryers
- Advertising The new and improved Hair blow dryer made by Dyson company
- Who is nationally known for their infamous Vacuum cleaners and air dryers
Education
Associate's degree - Health Care studies
Community College of Philadelphia
Philadelphia, PA03.2024
Technical school - Medical Assisting
Harris School of Business Upper Darby
Upper Darby, PA02.2015
High school diploma -
Arise Academy Charter High school
Philadelphia, PA06.2012
Skills
- Quality Assurance
- Customer Care
- PHLEBOTOMIST
- Organizational skills
- Experience Administering Injections
- Medical Imaging
- Medical Records
- Medical Terminology
- EKG
- HIPAA
- Phlebotomy
- Transcription
- Epic
- Venipuncture
- Customer service
- Clerical Experience
- Insurance Verification
- Medical Coding
- Microsoft Word
- Motivational interviewing
- Computer Literacy
- Hospital Experience
- Patient Care
- Anatomy Knowledge
- Vital Signs
- Communication skills
- EMR Systems
- GCP
- Medical Scheduling
- Laboratory Experience
- Receptionist
- Medical Office Experience
- Triage
- Physiology Knowledge
- Nursing
- Crisis Intervention
- Microsoft Powerpoint
- Cerner
- Document Control
- Scheduling and calendar management
- Microsoft Office Suite
- File Management
- Proofreading documents
- Data Entry
- Document Management
- Policy Enforcement
- Meeting Support
- File Organization
- Workload Management
Certification
- AED Certification
- RMA
- Certified Medical Assistant
- BLS Certification
- Medical Technologist
- CPR Certification
- Certified Phlebotomy Technician
- Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Medical Lab Technician
Southeastern Pennsylvania Transportation Authority (SEPTA)
04.2024 - Current
Care Promoter
Chen Med
01.2023 - 03.2024
Mobile Phlebotomist
Aculabs, Inc.
02.2022 - Current
Clinical Services Associate/Patient Services Associate
University of Pennsylvania Health System
02.2018 - 09.2021
Traveling Medical Assistant
Favorite Healthcare Temp agency /Quad Graphics
06.2017 - 02.2018
Sales Rep / Vendor
Market Source Inc
10.2016 - 01.2017
Full-Time, Medical Assistant/Receptionist
Concentra Urgent Care
01.2015 - 02.2017
Associate's degree - Health Care studies
Community College of Philadelphia
Technical school - Medical Assisting
Harris School of Business Upper Darby
High school diploma -
Arise Academy Charter High school
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