Background includes revising standard procedures covering all operational areas in order to maximize company profitability. Performance-driven and forward-thinking leader with a resourceful approach.
Overview
9
9
years of professional experience
Work History
Branch Operations Manager
Brightspring Health Services - AWC
03.2022 - Current
Guided leaders and employees on company policies, programs, benefits and salary administration. Assessed employee performance and developed improvement plans.
Reviewed applications and resumes to support hiring activities. Performed sourcing, interviewing, negotiations and hiring.
Handled day-to-day accounting processes to drive financial accuracy/Managed contracts and budgets for office.
Helped with planning and hosting of marketing events.
Fostered and maintained relationships with facilities, non-profits and other organizations to secure referral sources and support for organization.
Human Resources Recruiter/Talent Acquisitions
Wise Medical Staffing
02.2021 - 03.2022
Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
Evaluated resumes, interviewed, and presented qualified candidates to leadership team and solicited feedback to refine recruiting strategy.
Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
Conducted telephone and in-person interviews to assess candidate experience and qualifications.
Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
Collaborated with peers to determine job requirements and understand departmental needs.
HR Recruiter/Marketing Coordinator
Tech Medical
04.2019 - 02.2021
Updated social media platforms with latest news and corporate details.
Monitored trends in social media, industry, and competitive landscape to create new material.
Participated in community outreach and vendor events to foster relationships and build company presence.
Developed recruiting strategies to identify qualified candidates and build network.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Coordinated schedules to arrange management interviews with applicants.
Clerical/Clinical Assistant
Darnell Podiatry
10.2014 - 04.2019
Coordinated appointments according to established scheduling guidelines.
Maintained up-to-date patient records with medical histories and test results.
Collected and documented patient medical information such as blood pressure and weight.
Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
Assisted patients with basic care needs.
Assisted physicians with minor procedures, including preparing exam room and sterilizing instruments.
Education
Ashland Community And Technical College
Ashland, KY
High School Diploma -
Boyd County High School
Ashland, Kentucky
05.2011
Skills
Policy and Procedure Development
Talent Acquisition
Expense Tracking
Partnership Development
Internal Auditing
Business Development
Marketing
New Hire Training
Relationship Building
Payroll Support
Accomplishments
Doubled branch revenue in the first year of Management role.
Received Recognition Award for increasing business clientele by 400% from March 2022-June 2023.