Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Cooper

Circleville

Summary

Dynamic Connections HQ Team Manager at Calvary Christian Center with a proven track record in enhancing volunteer performance through effective coaching and communication. Skilled in project management and relationship building, I fostered a motivated team environment, leading to increased volunteer satisfaction and operational efficiency. Committed to integrity and continuous improvement.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Connections HQ Team Manager

Calvary Christian Center
05.2023 - 05.2024
  • Evaluated volunteer performance and coached team members, increasing quality of work and employee motivation.
  • Led volunteer improvement through effective communication, coaching, training, and development.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and volunteer satisfaction.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Maintained overall safe work environment with volunteer training and enforcement of safety procedures for staff and customers.

Castmember

Disney Store
09.2020 - 02.2021
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.

Owner/Operator

Sweettspott Cupcakes
03.2012 - 10.2016
  • Managed day-to-day business operations.
  • Kept all production areas and equipment functional and well-organized to foster business performance.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Obtained necessary permits and licenses to operate business legally.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.

Education

Baking/culinary

Central Texas College
Killeen, TX
03-2020

Skills

Communication: Excellent written and verbal communication skills are crucial for interacting with the congregation, staff

  • Interpersonal Skills: Building relationships, empathy, and active listening are vital for providing pastoral care and support
  • Organizational Skills: Managing schedules, events, and resources efficiently is important for supporting the church's activities
  • Faith Development: Knowledge of theology, faith development principles, and the church's teachings
  • Leadership: Ability to lead small groups, volunteer teams, or specific projects within the church
  • Problem-Solving: Identifying and addressing challenges in a thoughtful and practical
  • Project Management: Ability to plan, organize, and execute projects effectively
  • Database Management: Familiarity with church database systems for managing contacts and information
  • Integrity and Confidentiality: Maintaining ethical standards and respecting the privacy of individuals
  • Positive Attitude and Work Ethic: Being proactive, reliable, and committed to the church's mission
  • Compassion and Caring: Demonstrating empathy and a genuine desire to help others
  • Commitment to Continuing Education: Seeking out opportunities to learn and grow in their role

Certification

Baking and Cake Decorating

Culinary Arts

Culinary Skills

Baking skills

Restaurant Skills

Timeline

Connections HQ Team Manager

Calvary Christian Center
05.2023 - 05.2024

Castmember

Disney Store
09.2020 - 02.2021

Owner/Operator

Sweettspott Cupcakes
03.2012 - 10.2016

Baking/culinary

Central Texas College

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