Hi, I’m
Tiffany Cotton
Las Vegas,Nevada
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
4
years of professional experience
1
Certification
Work History
TForce Freight
Freight Ops Supervisor
01.2022 - Current
Job overview
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
UPS Freight
OSD Clerk
01.2021 - 12.2021
Job overview
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of overages, shortages, damaged freight, and office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
Quest Roadside Assitance
Supervisor and Trainer
08.2019 - 01.2021
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
Southern New Hampshire UniversityHooksett, NH
Bachelor of Arts from English Composition, Creative Writing
01.2020
James B. Conant HighschoolHoffman Estates, IL
High School Diploma
05.2000
Skills
- Print Servers
- Cycle Counting
- Continuous Improvement Projects
- Logistics Expertise
Certification
G.E.M.S - Hazmat and OS&D Certified
G.E.M.S Certified
Knowledgeable of How-to Process Hazmat Spills
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Freight Ops Supervisor
TForce Freight
01.2022 - Current
OSD Clerk
UPS Freight
01.2021 - 12.2021
Supervisor and Trainer
Quest Roadside Assitance
08.2019 - 01.2021
Southern New Hampshire University
Bachelor of Arts from English Composition, Creative Writing
James B. Conant Highschool
High School Diploma
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