Tiffany Couture
Enosburg Falls,VT
Summary
Accomplished owner offering several years of progressive business experience. Dedicated to maximizing bottom-line profits, with forward-thinking approaches and a clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance, and recordkeeping. Dynamic professional with a strong background in financial reporting and team management. Proven ability to maintain regulatory compliance while delivering exceptional customer service. Adept at meal preparation and early childhood education, ensuring a nurturing environment for children and families. Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner
Home Childcare
Enosburg, VT
07.2014 - Current
- Own an in-home childcare to raise my children, as well as help families out that need childcare.
- Early childhood development is essential to teach preschoolers and toddlers.
- Prepared meals for the children daily (breakfast, lunch, and snack).
- I took classes every year to keep up with license requirements and to maintain my license.
- Arts and Crafts to help learn developmentally.
Bookkeeper
B & N Sales
Enosburg, VT
02.2015 - Current
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical files.
- Conducted month-end and year-end close accuracy for financial reporting for tax purposes.
- Billed charge account for every month-end.
- Kept track of all business sale records every month.
Nutrition Services
UVM Medical Center
Colchester, VT
03.2012 - 06.2014
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Organized all storage areas in an efficient manner to maximize space utilization.
- Stocked and replenished kitchen supplies and ingredients as needed.
Nutritionist/Cook
St. Albans Health and Rehab
St. Albans, VT
07.2011 - 03.2012
- Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities.
- Worked with food service personnel to update patient meal programs and public cafeteria menus.
- Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
- Helped individuals manage chronic illnesses with dietary management strategies.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Supervised and trained kitchen staff on proper preparation techniques.
- Inspected kitchens for sanitary conditions before the start of each shift.
Manager
Hoss's Dogg House
St. Albans, VT
05.2004 - 07.2011
- Seasonal snack bar.
- Recruited and trained new employees to meet job requirements.
- Maintained cleanliness of work areas throughout shift.
- Contributed to menu planning by providing input on dish preparation and presentation.
- Followed recipes and customer requests to prepare meals.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Monitored food temperature during storage and preparation to adhere to food safety standards.
- Developed and maintained exceptional customer service standards.
- Contributed to a positive customer service experience by providing excellent customer service skills.
- Managed customer service team of 15- 20 employees.
Cashier
Beverage Mart
St. Albans, VT
10.2004 - 07.2011
- Scanned items and checked pricing on cash register for accuracy.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Offered customers carry-out service at completion of transaction.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
Education
High School Diploma -
BFA Fairfax
Fairfax, VT06-2004
Cosmetology
Center For Technology Essex
Essex VT06-2004
Skills
- Financial reporting
- Budget management
- Regulatory compliance
- Early childhood education
- Meal preparation
- Team management
- Customer Service
- Staff hiring
- Business planning
- Staff management
- Small business operations
- Business management
Certification
- CPR and First Aid
- Medical Coding
- Early Intervention
Accomplishments
- National Vocational Honors Society
Timeline
Bookkeeper
B & N Sales
02.2015 - Current
Owner
Home Childcare
07.2014 - Current
Nutrition Services
UVM Medical Center
03.2012 - 06.2014
Nutritionist/Cook
St. Albans Health and Rehab
07.2011 - 03.2012
Cashier
Beverage Mart
10.2004 - 07.2011
Manager
Hoss's Dogg House
05.2004 - 07.2011
High School Diploma -
BFA Fairfax
Cosmetology
Center For Technology Essex
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