Tiffany Cox
Glen Burnie,MD
Summary
Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Besides my professional history, I do have skills that go beyond what previous jobs required me to do. Mainly in the computers.
Overview
13
13
years of professional experience
Work History
Personal Shopper
Walmart
08.2021 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Shift Supervisor
Rite Aid
10.2014 - 08.2021
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Helped store management meet standards of service and quality in daily operations.
Pharmacy Technician
Rite-Aid Pharmacy
08.2010 - 06.2012
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Education
High School Diploma -
Glen Burnie High School
Glen Burnie, MD05.2010
Skills
- Sales Proficiency
- Planning and Organization
- Upbeat and Outgoing Attitude
- Market Trends Analysis
- Decision-Making
- Purchase Recommendations
- Documentation and Reporting
- Customer Service
- Attention to Detail
- Product Knowledge
- Social Media Savvy
- Organizational Skills
Timeline
Personal Shopper
Walmart
08.2021 - Current
Shift Supervisor
Rite Aid
10.2014 - 08.2021
Pharmacy Technician
Rite-Aid Pharmacy
08.2010 - 06.2012
High School Diploma -
Glen Burnie High School
Similar Profiles
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Adetola AkanjiAdetola Akanji
Driver at EmpowerDriver at Empower