Tiffany Cox
Frisco
Summary
Forward-thinking Customer Service with strong drive for excellence and proactive approach to problem-solving. Adept at handling high-pressure situations with positive attitude and articulate communication skills. Known for providing exceptional customer service and creating a welcoming environment. Demonstrates commitment to achieving goals and standing out in every task undertaken.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Style Team Member/Fulfillment Associate
Target
Frisco
11.2025 - Current
- Provided friendly and efficient service at all times while maintaining a high level of professionalism.
- Contributed ideas on how to improve operational processes within the organization.
- Developed strong product knowledge to effectively answer customer inquiries regarding features, benefits and quality of merchandise.
- Inspected incoming shipments for accuracy according to company standards.
- Ensured accurate daily record-keeping for inventory management purposes.
- Tracked sales data to identify trends in customer buying behavior.
CASHIER
Wingstop
Frisco
08.2025 - 03.2026
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Built and maintained positive working relationships with co-workers.
- Provided excellent customer service by greeting customers and offering assistance.
RDA
Aspen Dental
North Little Rock
11.2024 - 06.2025
- Prepared patients for dental procedures.
- Assist during treatments and administered dental X-rays according to safety protocols.
- Responsible for administrative duties; scheduling appointments, billing, ordering supplies, managing patient records and providing post-procedure care.
- Sterilize and disinfect instruments, equipment, and treatment areas to maintain a clean and safe environment.
- Provide to patient instructions on oral hygiene and care.
- Maintain and adhere to infection control guidelines and maintain a safe working environment.
RDA
Dr. Sherrill Dental Office
North Little Rock
02.2024 - 11.2024
- Responsible for providing hands-on support to Dentists.
- Conducted prep work on patients.
- Completed intake paperwork and updating patient records, sterilizing and organizing dental tools and assisting during dental procedures.
- Responsible for greeting patients as they arrive, submitting billing details to the insurance company and scheduling the patient's next appointment.
Customer Service Representative
First Collections Services
Little Rock
08.2022 - 12.2023
- Managed customer inquiries through phone and email interactions.
- Resolved disputes by following established company policies and procedures.
- Provided accurate information about services and payment options.
- Documented customer interactions in the internal database for tracking purposes.
Customer Service Representative
Alorica
Little Rock
10.2021 - 12.2022
- Managed customer inquiries through phone and email interactions.
- Resolved disputes by following established company policies and procedures.
- Provided accurate information about services and payment options.
- Documented customer interactions in the internal database for tracking purposes.
Education
REGISTERED DENTAL ASSISTANT -
Zollege
AR11-2023
ASSOCIATES IN GENERAL STUDIES -
University of Arkansas at Little Rock
AR12-2020
PHLEBOTOMY -
Phillips Community College
AR12-2018
DIPLOMA -
Marvell- Elaine High School
ARSkills
- Customer Service
- Time Management
- Communication
- Teamwork
- Dentrix
- Microsoft Excel
- Microsoft Word
- Sterilization
- Medication Dispensing
Certification
- RDA TX 17201
- RDA AR 147781
- Pharmacy Tech License Trainee
References
References available upon request
Timeline
Style Team Member/Fulfillment Associate
Target
11.2025 - Current
CASHIER
Wingstop
08.2025 - 03.2026
RDA
Aspen Dental
11.2024 - 06.2025
RDA
Dr. Sherrill Dental Office
02.2024 - 11.2024
Customer Service Representative
First Collections Services
08.2022 - 12.2023
Customer Service Representative
Alorica
10.2021 - 12.2022
REGISTERED DENTAL ASSISTANT -
Zollege
ASSOCIATES IN GENERAL STUDIES -
University of Arkansas at Little Rock
PHLEBOTOMY -
Phillips Community College
DIPLOMA -
Marvell- Elaine High School