Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
Eskenazi
11.2012 - 09.2023
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Sanitized, restocked and organized exam rooms and medical equipment.
Called and faxed pharmacies to submit prescriptions and refills.
Prepared and administered medications to alleviate patient symptoms.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Ambulated, turned and positioned patients.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Oriented and trained new staff on proper procedures and policies.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Medical Assistant Instructor
Indiana School Of Phlebotomy
Indianapolis, IN
11.2021 - 08.2023
Conducted clinical simulations and provided feedback for each individual student.
Evaluated students' competencies through written assignments and examinations.
Provided immediate and constructive feedback to students individually and as group.
Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Organized and detail-oriented with a strong work ethic.
Worked effectively in fast-paced environments.
Worked well in a team setting, providing support and guidance.
Distributed course syllabus and communicated course standards and learning objectives to students.
Supervised students when administering medications to maintain patient safety.
Cultivated interpersonal skills by building positive relationships with others.
Patient Support Technician II
Community Heart And Vascular Hospital
Indianapolis, IN
08.2011 - 08.2012
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding.
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
Answered patient assistance calls, assessed needs and offered qualified support.
Collected and transported specimens to prepare for lab testing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to RN or Care Team.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Helped other staff with patient transfers by moving patients between departments.
Warmly greeted patients and visitors and made each feel welcome.
Kept patient information and records secure by using private hospital databases and withholding information from outside sources.
Helped patients complete activities of daily living.
Performed daily bedside rounds to check on patient status, well-being, and pain levels.
Checked patient vital signs, weight and pain levels for documentation purposes.
Medical Assistant
Opendoor
Muncie, IN
01.2008 - 07.2009
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, including medication information, symptoms and allergies.
Documented vital signs and health history for patients in clinic and hospital environments.
Obtained all prescribed laboratory testing.
Tested and recorded blood glucose levels.
Taught patients about medications, procedures and care plan instructions.
Education
Associate of Applied Science - Medical Assisting
Ivy Tech Community College of Indiana
Muncie , IN
06.2007
Associate of Applied Science - Medical Assisting
Dr. Thomas Melham ( Externship )
Muncie, IN
12.2006
High School Diploma -
Kokomo High School
Kokomo, IN
06.2000
Skills
Medical office administration
EMR / EHR
Insurance claims
Simple Dressings
Monitoring Patient Progress
Infection Control and Aseptic Procedures
Assisting with physical exams
Using a centrifuge
Adaptable
Knowledge of EKG rhythm interpretation
OB/GYN procedures
Direct Patient Care
Patient Scheduling
Phlebotomy
Compassionate caregiver
Patient-focused care
CPR
Trustworthy companion
Point of care testing
Medical Billing and Coding
Patient bathing
Electrocardiographic rhythm recognition
Ambulating and repositioning patients
Efficient and reliable team player
Medical Terminology
Patient-Focused Care
Patient Flow Management
Laboratory Maintenance
Needs Assessments
Diagnostic Equipment Expertise
Accomplishments
Recognized for going above and beyond the call of duty.
Named Employee of the Month, March, 2019.
Recognized for outstanding dedication to patient care.
Advanced Family Nurse Practitioner at Eskenazi Health/Eskenazi Medical GroupAdvanced Family Nurse Practitioner at Eskenazi Health/Eskenazi Medical Group