Tiffany Crain
Cincinnati,OH
Summary
Organized and Resourceful Coordinator/Patient Representative possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Skilled in managing documentation and maintaining files and records. Focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registration Specialist
St. Elizabeth Healthcare
Covington , KY
06.2024 - Current
- Utilized multiple computer systems to access patient information, update records, verify insurance eligibility
- EPIC system training
Healthcare Services Coordinator
Proscan Imaging
Cincinnati , OH
10.2021 - 09.2023
- Scheduled patient appointments, verifying accuracy of appointment times with providers
- Managed office phone lines
- Trained new staff on office procedures, insurance processes and medical terminology
- Maintained patient accounts by obtaining, recording and updating personal and financial information
- Coordinate and communicate across various departments.
Patient Care Technician
The Little Clinic
Newport , KY
10.2017 - 02.2019
- Maintained accurate records of patient care, condition, progress, and concerns
- Protected patients by observing strict HIPAA guidelines
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Patient Care Specialist
Hospice of Cincinnati
Cincinnati , OH
01.2017 - 07.2017
- Provided companionship, emotional support, and comfort to patients and families
- Answered patient call signals and signal lights to determine patients' needs
- Recognized signs of distress in patients and acted appropriately according to protocol.
State Tested Nurse Aide
The Residence at Salem Woods
Cincinnati , OH
03.2016 - 03.2017
- Provided patient care, including bathing and dressing
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Office Assistant/Optometric Technician
Dr. Anna C. Hopkins and Associates
Cincinnati , OH
12.2014 - 12.2015
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data
- Answered phone calls and welcomed visitors to office
- Maintained an organized filing system of paper documents and electronic files.
Education
Some College (No Degree) - Nutrition Sciences
Cincinnati State Technical And Community College
Cincinnati, OHSkills
- EPIC
- Medical Terminology
- Scheduling
- Insurance Verification
- Patient Registration
- Electronic Medical Records
- Front Desk Operations
- HIPAA Compliance
- Administrative Experience
- Detail Oriented
- Project Planning
Certification
- CPR, 07/01/17, 07/01/19
- Former State Tested Nurse Aide
Timeline
Registration Specialist
St. Elizabeth Healthcare
06.2024 - Current
Healthcare Services Coordinator
Proscan Imaging
10.2021 - 09.2023
Patient Care Technician
The Little Clinic
10.2017 - 02.2019
Patient Care Specialist
Hospice of Cincinnati
01.2017 - 07.2017
State Tested Nurse Aide
The Residence at Salem Woods
03.2016 - 03.2017
Office Assistant/Optometric Technician
Dr. Anna C. Hopkins and Associates
12.2014 - 12.2015
Some College (No Degree) - Nutrition Sciences
Cincinnati State Technical And Community College
- CPR, 07/01/17, 07/01/19
- Former State Tested Nurse Aide
Similar Profiles
Cassie JumpCassie Jump
Manager of Employee Health at St. Elizabeth HealthcareManager of Employee Health at St. Elizabeth Healthcare
Meghan SchoeningMeghan Schoening
Digital Media Production Coordinator at St. Elizabeth HealthcareDigital Media Production Coordinator at St. Elizabeth Healthcare
Mary Susan PoynterMary Susan Poynter
HOD Associate at St. Elizabeth HealthcareHOD Associate at St. Elizabeth Healthcare