Tiffany Creswell
San Francisco,CA
Summary
A motivated administrative professional seeking a position in a challenging environment. Collaborative team player with ownership mentality and a track record of delivering the highest quality strategic solutions to resolve challenges, propel business growth. Resourceful professional in executive support, known for high productivity and efficient task completion. Specialize in advanced scheduling, document management, and confidential correspondence handling. Excel in time management, problem-solving, and communication, ensuring seamless operations in fast-paced environments.
Overview
31
31
years of professional experience
Work History
Section Manager
California Lawyers Association
Sacramento, USA
05.2018 - Current
- Oversee and lead three sections of law that each have a board of directors and officers who are volunteering in their practice of law.
- Manages all aspects of board meetings, in-person and virtual events, webinars, etc., including, but not limited to, agendas, speaker recruitment, hotel searches, contracts, etc., to be on-site the day of the event to ensure a successful outcome.
- Performs accounting functions, including creating invoices, processing payments, and expense reports, reconciliation, uploading supporting documents for accounting transactions, researching accounting discrepancies, and documenting receivables.
- Assists with coordinating events, including logistics, registration, addressing technical issues, and communicating with vendors and attendees.
- Developed strategies to optimize efficiency, quality, and customer service levels.
- Collaborates with multiple section leaders to prepare and implement an annual plan and budget for each section, some of which have a budget of over $500,000 annually.
- Reduced process lags by managing employees and training on best practices to ensure optimal productivity.
- Collaborated with marketing, web and registration teams to coordinate projects and resolve issues promptly.
- Organized regular meetings with key stakeholders to discuss progress updates and address any concerns or challenges faced by the section staff.
- Created training programs for new employees and existing staff members to ensure compliance with established policies and procedures.
Officer Manager
Professional Legal Services
San Jose, USA
01.2003 - 01.2018
- Supervised and monitored all work with vendors, contractors, and professional services personnel
- Implemented and maintained office procedures and administrative systems
- Managed office budget
- Handled all bookkeeping records
- Handled all correspondence, complaints and queries with clients and vendors
- Prepared detailed reports and presentations
- Recruited, hired, trained and supervised all junior staff
Legal Researcher
QuickServices Legal Service
San Jose, USA
03.1994 - 08.2000
- Directed and dispatched legal couriers.
- Drafted legal documents, such as wage garnishments, bank levies, and subpoenas.
- Conducted court research throughout all state and federal courts in the United States.
Education
University of California - APPLIED mATH
UNIVERSITY OF CALIFORNIA
Berkeley06.1991
Skills
- Proactive Solution Development
- Experienced in Database Management
- Collaborative Team Interaction
- Strategic Time Allocation
- Strategic Development
- Workflow Enhancement
- Team Skill Enhancement
- Team Development
References
References available upon request.
Timeline
Section Manager
California Lawyers Association
05.2018 - Current
Officer Manager
Professional Legal Services
01.2003 - 01.2018
Legal Researcher
QuickServices Legal Service
03.1994 - 08.2000
University of California - APPLIED mATH
UNIVERSITY OF CALIFORNIA
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