Detail oriented professional with over fifteen years of combined experience in Academic Advising and Undergraduate Admissions Counseling and Recruitment. Recognized for ability to counsel a diverse population of students from various academic and personal backgrounds. Effective and efficient in large scale program development and implementation, data entry and analysis, public speaking and recruitment.
Overview
17
17
years of professional experience
Work History
Interim Academic Advisor Supervisor
University Of California, Riverside
10.2023 - Current
Oversee the supervision and management for a team of four Academic Advisors who are collectively responsible for advising Undeclared and Pre-business majors along with lapsed and dismissed students and has a combined caseload of over 3000 students
Responsible for the direct oversight of CHASS Highlander Orientation for Freshmen and management of the CHASS Undeclared Program, graduation coordination, and transition programs
Assist in creating and managing Undeclared and Pre-business programming, including programs utilized to increase student persistence, academic success and graduation
Manage large advising caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery during period of reorganization
Demonstrate strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Manage daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Undeclared Program Manager - Academic Advisor IV
University Of California, Riverside
08.2015 - Current
Provide developmental academic advising to undergraduates in the Undeclared and Pre-business programs and provides college level oversight to the Advisors in the Economics, Philosophy, History, Anthropology, and Sociology departments
Advise lapsed and dismissed UCR students on course offerings, with consideration of time to graduation, degree objective and academic performance
Design and facilitate student success programming for current Undeclared and Pre-Business students that focus on academic policies and deadlines, major declaration, determining career choices, summer session practices and enrollment
Create and maintain online training program to introduce incoming freshman to academic policy, advising procedures, graduation requirements, and campus resources
Manage and coordinate programming, registration policies, room scheduling, and presentation content for advising sessions for Highlander Orientation for Freshmen that serves over 3000 entering students
Create and maintain the summer communication cycle designed to prepare incoming freshmen for Highlander Orientation
Collaborate with CHASS First Year Program to develop and implement the Exploratory Scholars First Year Learning Community for over 400 incoming freshmen
Develop and facilitate coursework for CHFY 007, a mandatory student success course for all incoming Undeclared students that emphasizes critical thinking, time management, course enrollment and academic policy
Manage a college-wide communication cycle responsible for virtual advising for all students in CHASS
Collaborate to develop campus-wide pre-orientation module in conjunction with the Office of Student Life and the Colleges of Natural and Agricultural Science, Engineering, Business, Public Policy, and Education
Evaluate transcripts for transfer students to determine course articulation and maximum unit requirements
Assist with outreach and recruitment events such as Highlander Day and UCR Discover Day and regional celebrations
CHASS Transition Liaison - Academic Advisor II
University Of California, Riverside
01.2014 - 08.2015
Collaborated with Faculty Advisors and Faculty Chairs to implement curricular and degree progress changes
Developed and implemented college transition initiatives to facilitate a partnership between colleges on transition policies
Reviewed cross college major change procedures and participated in creating programming in conjunction with the science and engineering colleges
Advised students pursuing STEM majors regarding requirements to declare and degree completion requirements for non-CHASS majors
Developed and determined policies for the Life Science Core Curriculum and created and implemented programs for students pursuing studies in STEM courses
Liaison to the International Student Resource Center for transfer students to develop orientation programming for incoming international students
Coordinated Highlander Orientation for Transfers as the primary organizer for orientation programming, including scheduling, advising, registration, and communication between campus partners
Managed policies and provided college level oversight for the departments of Art, Art History, Sociology and Anthropology
Academic Advisor I
University Of California, Riverside
12.2011 - 01.2014
Advised biochemistry and neuroscience students in the College of Natural and Agricultural Sciences on course offerings, with consideration of time to graduation, degree objective, and academic performance
Developed and implemented programming for at-risk students
Instructed freshman success workshop, focusing on test taking, critical thinking, academic integrity and personal growth
Facilitated Transfer Orientation Workshops for all CNAS Major Advisors to provide programming related to academic advising and course registration
Assistant Dean of Admissions
University of Redlands
08.2009 - 12.2011
Managed a robust caseload of prospective freshmen and transfer students while maintaining timely and thorough communications with each individual
Promoted diversity and inclusion during the recruitment period through targeted outreach and program development
Coordinated and managed all college fairs and regional activities for recruitment staff
Contributed to the development of long-term enrollment goals, aligning recruitment initiatives with institutional priorities and strategic objectives
Assisted in creating engaging marketing materials that effectively showcased the unique offerings of the institution
Maintained detailed knowledge of institutional policies, procedures, academic programs, and services offered to provide accurate information during counseling sessions
Admissions Counselor
University of Redlands
08.2007 - 08.2009
Responsible for advising prospective freshman and transfer students on admissions policies transfer and criteria
Created and managed all literary publications created for college fairs, high school presentations, and symposiums
Delivered engaging presentations about the university at various off-campus events such as high school visits, college fairs, and symposiums.
Developed strong relationships with high schools and community organizations to promote the institution's programs and offerings
Increased enrollment rates by organizing and participating in open houses and regional events
Education
Master of Arts - Higher Education
University of Redlands
Redlands
07.2012
Bachelor of Arts - History
University of California, Riverside
06.2007
Bachelor of Arts - Liberal Studies
University of California, Riverside
06.2007
Skills
Proficiency in Banner
Proficiency in Microsoft Outlook, Excel, Power Point, Access, Word and Publisher
Research Assistant at University of California, Riverside Micheal Roose Research LabResearch Assistant at University of California, Riverside Micheal Roose Research Lab