Tiffany Crudup
Hot Springs
Summary
Dynamic Customer Care Representative with a proven track record at STARTEK Hot Springs, excelling in customer satisfaction and problem resolution. Skilled in data entry and relationship building, I enhanced customer satisfaction through efficient complaint handling and empathetic engagement, fostering positive relationships and efficiently managing high call volumes.
Overview
11
11
years of professional experience
Work History
Customer Care Representative
STARTEK Hot Springs
12.2013 - 01.2025
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
- Navigated multiple computer systems and applications to find information.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Education
Bachelor of Science - Elementary Education
Henderson State University
Arkadelphia, AR12-2010
Skills
- Customer service
- Inbound customer service
- Data entry
- Call center experience
- Problem resolution
- Customer relations
- Relationship building
- Complaint handling
- Payment processing
Timeline
Customer Care Representative
STARTEK Hot Springs
12.2013 - 01.2025
Bachelor of Science - Elementary Education
Henderson State University
Similar Profiles
PAULA WATTPAULA WATT
Outbound Sales at Wintek USA-Hot Springs, ArOutbound Sales at Wintek USA-Hot Springs, Ar
Danny GarciaDanny Garcia
Police Detective at Desert Hot Springs Police DepartmentPolice Detective at Desert Hot Springs Police Department
Vallerie CornejoVallerie Cornejo
Guest Coordinator at Glen Ivy Hot SpringsGuest Coordinator at Glen Ivy Hot Springs
Grant HerringtonGrant Herrington
Crew Leader at Larry Diggs ConstructionCrew Leader at Larry Diggs Construction
Michael BladesMichael Blades
Development Trainer at First Step IncDevelopment Trainer at First Step Inc