Tiffany Cruit
Silverhill,AL
Summary
Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Shell Station
Foley, AL
08.2021 - 12.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
Merchandising Assistant Store Manager
Dollar Tree Stores
Robertsdale, AL
06.2020 - 08.2022
- Reviewed daily sales and inventory levels to ensure accuracy of product availability.
- Analyzed customer feedback to determine areas of improvement in store operations.
- Coached staff on proper store procedures and best practices to improve overall performance.
- Conducted regular store audits to identify areas needing improvement or corrective action.
- Implemented strategies designed to increase customer engagement with products and services.
- Worked closely with vendors to negotiate terms of contracts and establish pricing agreements.
- Ensured compliance with all company policies, procedures and safety regulations.
- Organized seasonal markdowns according to corporate guidelines while ensuring profitability objectives were met.
- Maintained strong relationships with customers by addressing their concerns promptly and professionally.
Education
Associate of Science - Health Information Science
Columbia Southern University
Orange Beach, AL08-2022
Skills
- Operations Oversight
- Department Oversight
- Store Organization
- Stock management
- Loss Prevention
- Customer Relations
- Team Building and Leadership
- Shift Scheduling
- Transaction Processing
- Stock Rotations
- Retail Operations
- Problem-Solving
- Billing
- Inventory counting
- Staff Supervision
- Assignment Delegation
- Issue Resolution
Timeline
Assistant Store Manager
Shell Station
08.2021 - 12.2023
Merchandising Assistant Store Manager
Dollar Tree Stores
06.2020 - 08.2022
Associate of Science - Health Information Science
Columbia Southern University
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