Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Cuevas

Milton,FL

Summary

Proven track record in enhancing customer satisfaction and loyalty, notably at Magical Glow With Tiffany, by leveraging consultative sales strategies and advanced facial techniques. Skilled in social media marketing and client needs assessment, I excel in creating personalized experiences and boosting spa retail sales. Licensed Esthetician and Skin Care Consultant with 200 hours of professional training. Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events. Organized Esthetician proficient in computer spa programs, product sales, and customer appointment set-up.

Overview

14
14
years of professional experience

Work History

Licensed Esthetician

Magical Glow With Tiffany
02.2020 - Current
  • Educated patients on treatment options.
  • Performed waxing, gentle exfoliation, and facials to improve overall skin condition.
  • Recommended retail products for at-home use.
  • Analyzed skin condition and made appropriate product recommendations.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Stocked treatment rooms with proper supplies.
  • Welcomed clients arriving for appointments.
  • Fostered friendly, warm, and exceptional customer experience.
  • Assisted in developing monthly promotional campaigns to attract new clients.
  • Advised clients on proper home-care regimens.
  • Sterilized equipment for patient treatments.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Created repeat business by developing long-term relationships with regular customers.
  • Gained knowledge of facial massage techniques and skin care product ingredients.
  • Discussed procedures and treatment options with clients.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Performed special anti-oxidant, acne, and microdermabrasion facial services.
  • Cleansed, exfoliated and moisturized customer skin.
  • Recommended and performed microdermabrasion, peels and laser treatments.
  • Performed consultations for patients before scheduling treatments.

Flooring Installer

Flooring LLC
02.2016 - 09.2017
  • Measured, cut, and installed tack-free strips along baseboards or walls.
  • Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
  • Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction.
  • Swept, scraped, and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
  • Installed floor coverings and edgings, using thresholds and carpet bindings to complete finish work.
  • Inspected completed installations to verify adherence to quality standards and customer specifications.
  • Conducted accurate measurements and calculations to verify proper layout and installation.
  • Cut and trimmed flooring to fit around obstacles and within tight spaces.
  • Followed detailed blueprints and plans to achieve proper fit and design of installed flooring.
  • Utilized saws, nail guns and routers to safely complete flooring installation projects.
  • Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
  • Operated hand tools and machines to cut material and achieve proper fit around obstructions.
  • Worked with different adhesives to join foundation, flooring, and wall materials.

Sales Associate

Armstrong McCall Beauty Supply
04.2013 - 07.2016
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed efficient cash register operations.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Freight Handler

Home Depot
01.2011 - 06.2012
  • Blocked and braced freight to prevent shifting and product damage during transport.
  • Verified and noted count and condition of cargo received.
  • Attached labels to finalized products before shipment.
  • Loaded and unloaded trucks.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.

Sales Associate

JC Penny Co
08.2010 - 01.2011
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

Honey Baked Ham
08.2010 - 01.2011
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

Masters in Herbalism - Herbalism

Dr. Christopher School of Natural Healing
Springdale, UT
05.2024

Skills

  • Social Media Marketing
  • Appointment Scheduling
  • Consultative sales strategies
  • Client Needs Assessment
  • Public health codes knowledge
  • Waxing and hair removal
  • Advanced facials specialist
  • Spa retail sales
  • Client Intakes

Timeline

Licensed Esthetician

Magical Glow With Tiffany
02.2020 - Current

Flooring Installer

Flooring LLC
02.2016 - 09.2017

Sales Associate

Armstrong McCall Beauty Supply
04.2013 - 07.2016

Freight Handler

Home Depot
01.2011 - 06.2012

Sales Associate

JC Penny Co
08.2010 - 01.2011

Sales Associate

Honey Baked Ham
08.2010 - 01.2011

Masters in Herbalism - Herbalism

Dr. Christopher School of Natural Healing

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Tiffany Cuevas