Summary
Overview
Work History
Education
Skills
Timeline
Generic

TIFFANY CUTSON

Tampa,FL

Summary

College graduate with a B.A. in Communications, Minor in Psychology. Although I am a recent graduate, I am no stranger to the workplace. I worked my way through high school and college and gained years of valuable experience building relationships and listening to customer needs, understanding the product I was selling, and collaborating with colleagues to contribute to company goals. As a young, driven individual with a history of strong work ethic, discipline, and relationship building, I am eager to kick-start my career. Like asking someone to invest in a start up company, I am asking you to invest in me and help me grow professionally while providing me an opportunity to prove myself to your company. I hope you will consider me as the newest member of your team.

Overview

9
9
years of professional experience

Work History

Waitress/Bartender

Macky's Bayside Bar and Grill
04.2019 - 10.2023
  • Provided exceptional, efficient service, creating an optimal guest experience while building rapport and trust with my customers
  • Skilled at anticipating, identifying, and fulfilling guest needs
  • Remained calm and poised when dealing with difficult customers or during busy shifts
  • Successful at time management and multitasking while remaining professional and courteous in a fast-paced environment
  • Communicated with guests in a friendly, outgoing, and effective manner
  • Resolved customer concerns
  • Ensured maintenance of food hygiene in accordance with standards and guidelines
  • Trained new employees on customer service, cash handling, and menu knowledge
  • Worked flexible schedule including evenings, weekends, and holidays

Human Resources and Marketing Intern

Community Behavioral Health
02.2022 - 05.2022
  • Collaborated with colleagues and recruited staff for a new location
  • Assisted in presentations, interviews, and onboarding of new staff
  • Navigated and compiled HR employee charts
  • Created new competencies with instructions and video guidance for a new finance department
  • Created and updated tracking spreadsheets using MS Excel.
  • Filed paperwork, sorted and delivered mail and maintained office organization.
  • Used Marketing skills to post information on Facebook and Instagram pages
  • Managed the finances and operations of a new Telehealth grant project
  • Developed strong written and verbal communication skills.
  • Set appointments for new patients and uploaded charts into EMR systems.

Hostess

Liberatore's Ristorante
01.2015 - 01.2018
  • Utilized organizational and people skills to ensure guests had a positive dining experience
  • Adhere to timing standards for products and services
  • Managed seating chart and monitored restaurant dining flow
  • Managed orders and transactions using point of sale system.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor of Arts - Communications, Psychology

Salisbury University
Salisbury, MD
05.2022

Skills

  • Adaptability
  • Effective Communication
  • Detail-Oriented
  • Time Management
  • Administrative Support
  • Sales Techniques

Timeline

Human Resources and Marketing Intern

Community Behavioral Health
02.2022 - 05.2022

Waitress/Bartender

Macky's Bayside Bar and Grill
04.2019 - 10.2023

Hostess

Liberatore's Ristorante
01.2015 - 01.2018

Bachelor of Arts - Communications, Psychology

Salisbury University
TIFFANY CUTSON