Offering solid foundation in social services and interpersonal communication, ready to learn and grow in supportive environment. Brings deep understanding of community resources and client assessment, with effective communication and problem-solving skills. Ready to use and develop these skills in Care Coordinator role.
Overview
15
15
years of professional experience
Work History
Caseworker
Fairfield Children Services
06.2024 - Current
Assessed needs of each client and recommended appropriate services and resources.
Conducted home visits to assess clients' home environment and provide support.
Maintained high level of client confidentiality, following strict guidelines, and recommendations.
Created treatment or service plan meeting each client's individualized needs.
Provided crisis intervention and case management services to child, family and legal guardians.
Established trusting relationships with clients, fostering open communication and rapport building.
Intake Caseworker
Muskingum County Children Services
06.2023 - 03.2024
Developed strong relationships with community partners, fostering a collaborative approach to addressing client needs.
Reduced response times for clients with urgent needs through effective prioritization of cases.
Demonstrated adaptability in handling diverse caseloads, effectively managing complex situations with varying levels of urgency.
Delivered empathetic and compassionate service to clients, ensuring their dignity was maintained throughout the process.
Developed and maintained relationships with community organizations and agencies.
Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
CORRECTIONS OFFICER
London Ohio Correctional Institution
12.2022 - 06.2023
Examined incoming and outgoing mail to detect contraband.
Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Responded to emergency situations and de-escalated hostile confrontations.
Conducted security checks of inmates and living areas.
Documented inmate behavior and activities in logbooks.
Prepared reports to document incidents and violations.
Enforced rules and regulations to maintain order among inmates.
Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
AUTOMOTIVE TECHNICIAN
Walmart
12.2018 - 11.2022
Changed, rotated, and balanced tires on different types of vehicles.
Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
CARE GIVER
Lowes Home Health
10.2013 - 12.2017
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted clients with activities of daily living, promoting independence and quality of life.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assisted patients with self-administered medications.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
DETOX/REHAB/PHELBOTOMIST
Licking County Hospital
10.2015 - 07.2017
Packaged and shipped specimens to central lab daily.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Verified proper storage and transportation of specimens to laboratories.
DIRECT SUPPORT PROFESSIONAL
Echoing Hills
04.2013 - 11.2015
Assisted disabled clients to support independence and well-being.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained clean, safe, and well-organized patient environment.
Monitored progress and documented patient health status changes to keep care team updated.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
ASSISTANT MANAGER
Longaberger
01.2010 - 12.2014
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Developed strong working relationships with staff, fostering a positive work environment.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Bachelor of Science - CRIMINAL JUSTICE
Ashland University
Ashland, Ohio
04-2025
Associate of Science - CRIMINAL JUSTICE
Central Ohio Technical College
Newark, Ohio
05.2022
High School Diploma -
Tri-Valley High School
Dresden, OH
05-2010
Skills
Problem-solving
Critical Thinking
Flexibility
Teamwork
Attention to Detail
Time Management
Adaptability
Conflict Management
Willingness to Learn
Client advocacy
Highly effective communication
Client interaction
Case information confidentiality
Assessment skills
Client engagement
Professional boundaries
Awards
OPOTA Instinctive Point Shooting, Central Ohio Technical College, 08/01/21
OPOTA Basic Handgun, Central Ohio Technical College, 08/01/21
DRC Glock/Shotgun, London Ohio Correctional Institution, 02/01/23
AHA BLS Instructor, American Heart Association, 03/01/23
Crisis Intervention, London Ohio Correctional Institute, 03/01/23
Timeline
Caseworker
Fairfield Children Services
06.2024 - Current
Intake Caseworker
Muskingum County Children Services
06.2023 - 03.2024
CORRECTIONS OFFICER
London Ohio Correctional Institution
12.2022 - 06.2023
AUTOMOTIVE TECHNICIAN
Walmart
12.2018 - 11.2022
DETOX/REHAB/PHELBOTOMIST
Licking County Hospital
10.2015 - 07.2017
CARE GIVER
Lowes Home Health
10.2013 - 12.2017
DIRECT SUPPORT PROFESSIONAL
Echoing Hills
04.2013 - 11.2015
ASSISTANT MANAGER
Longaberger
01.2010 - 12.2014
Bachelor of Science - CRIMINAL JUSTICE
Ashland University
Associate of Science - CRIMINAL JUSTICE
Central Ohio Technical College
High School Diploma -
Tri-Valley High School
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