Tiffany Davey
Simi Valley,CA
Summary
Works well under pressure, computer savvy, team player with excellent customer service skills and able to multi-task.
Overview
26
26
years of professional experience
Work History
Front Office Manager
C&L Plumbing, Inc.
Northridge, CA
03.2009 - Current
- Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
- Developed and implemented construction plans for projects, ensuring compliance with all applicable codes and regulations.
- Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
- Resolved any issues that arose during the course of a project in a timely manner.
- Managed scheduling of personnel, equipment and supplies throughout the duration of a project.
- Conducted walk-through inspections and other scheduled inspections with homeowners.
- Managed payroll and time and attendance systems.
Executive Administrative Assistant
Medtronic Minimed
Northridge , CA
04.2001 - 12.2006
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
- Took detailed notes in meetings and disseminated information afterward.
- Consulted with customers to resolve service and billing issues.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Server
Uno's Pizzaria Bar And Grill
Northridge , CA
07.1997 - 03.2001
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
Cosmetology License
West Hills Occupational Center
Woodland Hills 06.1997
High School Diploma -
Chatsworth High School
Chatsworth, CA06.1994
Skills
- CRM and Office Management Software
- Project Management
- Administrative Skills
- Payroll and Budgeting
- Exceptional Customer Support
- Customer Service
- Microsoft Office Suite
References
References available upon request.
Timeline
Front Office Manager
C&L Plumbing, Inc.
03.2009 - Current
Executive Administrative Assistant
Medtronic Minimed
04.2001 - 12.2006
Server
Uno's Pizzaria Bar And Grill
07.1997 - 03.2001
Cosmetology License
West Hills Occupational Center
High School Diploma -
Chatsworth High School
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