Tiffany Davis
San Antonio,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Dollar Tree
08.2022 - Current
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Increased sales through effective merchandising strategies and targeted promotions.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Assistant Custodian
NISD
01.2021 - 08.2022
- Enhanced facility cleanliness by performing routine custodial duties such as sweeping, mopping, and vacuuming.
- Supervised supplies in inventory and submitted reorder requests.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Improved overall building maintenance with regular inspection and repair of fixtures, doors, windows, and furniture.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Operated buffers and burnishers to clean and polish floors.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Increased energy efficiency by monitoring and adjusting thermostat settings as needed based on occupancy levels.
Cashier
Subway
04.2006 - 08.2022
- Performed cash, card and check transactions to complete customer purchases.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Upsold additional products and services to customers, increasing revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Welcomed customers and helped determine their needs.
- Learned duties for various positions and provided backup at key times.
Cashier
Harold's Chicken Shack
01.2016 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card and check transactions to complete customer purchases.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Welcomed customers and helped determine their needs.
Maintenance Crew Member
City Colleges Of Chicago
07.2009 - 05.2021
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Facilitated equipment upgrades through expert dismantling, relocation, and reassembly as required.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed routine maintenance checklist.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Supported facility upgrades by assisting with installation and commissioning of new equipment.
- Executed tasks within time and budget constraints.
- Reported issues to property manager so effective resolutions could be put into place.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Education
High School Diploma -
Tilden Career Academy
4747 S. Union 05.2004
Skills
- Policy Enforcement
- Hiring and Training
- Onboarding and Orientation
- Revenue Forecasting
- Professional and Courteous
Timeline
Assistant Manager
Dollar Tree
08.2022 - Current
Assistant Custodian
NISD
01.2021 - 08.2022
Cashier
Harold's Chicken Shack
01.2016 - 07.2021
Maintenance Crew Member
City Colleges Of Chicago
07.2009 - 05.2021
Cashier
Subway
04.2006 - 08.2022
High School Diploma -
Tilden Career Academy
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