Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tiffany Davis

Bakersfield,CA

Summary

Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Assistant Manager/Coach

Walmart
Delano, CA
09.2020 - Current
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Provided training to new employees on company policies and procedures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Maintained a safe working environment by enforcing safety regulations.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Coached and developed store associates through formal and informal interactions.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Maintained inventory by checking merchandise to determine levels.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Assistant Store Manager

Wal-Mart Supercenter
Wasco, CA
06.2017 - 09.2020
  • Created reports on sales trends, inventory levels, and financial data.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Maintained inventory by checking merchandise to determine levels.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Provided training to new employees on company policies and procedures.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Coached and developed store associates through formal and informal interactions.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Maintained a safe working environment by enforcing safety regulations.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

Department Manager

Wal-Mart Supercenter
Bakersfield, CA
07.2011 - 09.2020
  • Developed strategies to improve customer service and increase sales by 10% within 6 months.
  • Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints and issues promptly and professionally.
  • Handled shift overstock, restocking and inventory control.
  • Executed targeted merchandising and promotional plans to meet department sales goals.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
  • Followed safety protocols and company processes and procedures.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Worked closely with sales associates to complete tasks.
  • Oversaw merchandising and display efforts, enhancing product visibility and appeal.
  • Implemented customer service standards, ensuring high levels of customer satisfaction.
  • Supervised, trained, and developed team members, enhancing their performance and professional growth.
  • Developed and implemented strategic departmental plans to achieve company targets.
  • Led team meetings to communicate targets, share updates, and gather feedback.
  • Managed daily operations, ensuring efficient workflow and productivity.
  • Monitored and reported on departmental performance metrics, adjusting strategies as necessary.
  • Conducted performance evaluations, providing constructive feedback and setting objectives.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Assigned work and monitored performance of project personnel.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Education

High School Diploma -

Centennial High School
Bakersfield, CA
03-2009

Some College (No Degree) - General Studies

Taft College
Taft, CA

Skills

  • Employee Performance Evaluations
  • Cost Reduction
  • Employee Scheduling
  • Recruiting and interviewing
  • Task Delegation
  • Operations Management
  • Sales monitoring
  • Succession Planning
  • Schedule oversight
  • Sales Growth
  • Compliance understanding
  • Staff Management
  • Policy Enforcement
  • Recruitment and hiring
  • Staff Supervision
  • Financial Management
  • Team motivation
  • Meeting facilitation
  • Workload Management
  • Employee engagement
  • Orientating and training
  • Customer Relations
  • Sales Reporting
  • Employee performance evaluation
  • Sales Strategies
  • Strategic Planning
  • Orientation and training
  • Money Handling
  • Process Improvement
  • Employee Development
  • Budget Management
  • Schedule Management
  • Customer Service
  • Project Planning
  • Attention to Detail
  • Problem-solving abilities
  • Team Collaboration
  • Reliability
  • Team Leadership
  • Problem-solving aptitude
  • Negotiation and Conflict Resolution
  • Relationship Building
  • Analytical Thinking
  • Human Resources Management
  • Revenue Forecasting
  • Cost Control
  • Retail Operations
  • Retail Operations Management
  • Staff Development

References

References available upon request.

Timeline

Assistant Manager/Coach

Walmart
09.2020 - Current

Assistant Store Manager

Wal-Mart Supercenter
06.2017 - 09.2020

Department Manager

Wal-Mart Supercenter
07.2011 - 09.2020

High School Diploma -

Centennial High School

Some College (No Degree) - General Studies

Taft College

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Tiffany Davis