Tiffany Davis
Seminole,TX
Summary
Dynamic HR Retention Specialist and Marketing Assistant with a proven track record at Nor-Lea General Hospital. Excelled in boosting customer retention through innovative loyalty strategies and insightful data analysis. Skilled in customer feedback analysis and relationship building, enhancing brand visibility and customer satisfaction. Expertise in Microsoft Office and retention marketing, driving significant improvements in customer engagement and loyalty.
Overview
9
9
years of professional experience
Work History
Human Resources Retention Specialist
Nor-Lea General Hospital
05.2023 - Current
- Increased customer retention rates by developing and implementing effective loyalty strategies.
- Analyzed turnover data to identify trends, providing valuable insights for retention initiatives.
- Gathered feedback from departing customers to identify areas for improvement in products or services offered.
- Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
- Utilized knowledge of customer experience to create specialized plans for customer retention.
Marketing Assistant
Nor-Lea General Hospital
08.2015 - 05.2023
- Updated spreadsheets with statistical, financial and non-financial information.
- Tracked key performance indicators to measure success of campaigns.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.
- Coordinated trade show presence, ensuring effective representation at industry events to generate leads and increase brand visibility.
Education
High School Diploma -
Lovington High School
Lovington NMSkills
- Customer feedback analysis
- Upselling and cross selling
- Persuasion techniques
- Retention marketing
- Microsoft office
- Relationship building
- Customer relationship management
- Report preparation
Timeline
Human Resources Retention Specialist
Nor-Lea General Hospital
05.2023 - Current
Marketing Assistant
Nor-Lea General Hospital
08.2015 - 05.2023
High School Diploma -
Lovington High School
Similar Profiles
Alyssa ContrerasAlyssa Contreras
Registered Nurse, Operating Room at Nor-Lea General HospitalRegistered Nurse, Operating Room at Nor-Lea General Hospital
Ashley SanchezAshley Sanchez
Medical Coder at Nor-Lea General HospitalMedical Coder at Nor-Lea General Hospital
Sandra OrtizSandra Ortiz
CMA at Nor Lea General HospitalCMA at Nor Lea General Hospital
Tristan BennettTristan Bennett
Corrections Sergeant at The Geo GroupCorrections Sergeant at The Geo Group
Brittany RamirezBrittany Ramirez
Paraprofessional at Seminole ISDParaprofessional at Seminole ISD