Experienced administrative professional with extensive experience at HELP Ministries, excelling in customer service and data entry. Proven track record in managing office operations and maintaining accurate records. Proficient in QuickBooks and adept at fostering strong relationships, ensuring seamless workflow and operational efficiency.
Overview
10
10
years of professional experience
Work History
Administrative Assistant/Bookeeper
HELP Ministries
05.2019 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Administrative Assistant
Calvary Baptist Bible College
03.2015 - 04.2018
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Managed complex scheduling systems and student databases, ensuring accuracy in academic records and administrative documentation.
Facilitated student registration processes and provided administrative support to faculty members, enhancing operational efficiency.
Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Processed invoices and contacted appropriate parties for timely payment receipt.