Tiffany Dennis
Registered Nurse
Abingdon,MD
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care (med-surge, pediatrics, labor and delivery), triage, occupational health, call center clinician and care coordination in fast-paced environments. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Very hardworking with success in providing individualized patient care. Committed to delivering the best patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Working efficiently at home for the call center for almost three years. Great at communicating with associates and giving them the best care possible. Great critical thinking skills and thinking through difficult scenarios. Happy to help my team out with any needs or questions they may have, and always willing to give a helping hand when asked.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Registered Nurse
MedStar Health
Baltimore, MD
04.2009 - Current
- Managed care from admission to discharge.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
- Advocated for patients by communicating care and their preferences to their physicians.
- Managed Labor and Delivery for over 3 years and was highly praised by staff for my fairness and always willing to jump in and help them on day shift and night shift when staffing help was needed.
- Work with associates with needle stick injuries and helped alleviate their stress and anxiety while talking them through the process of our protocols.
- Help associates who have work place injuries to manage their care and make sure their needs are taken care of.
- Work with associate who are having COVID-19 symptoms and educated them on different protocols for testing and quarantining if needed.
- Speaking with associates and returning them to work if deemed they fit the return to work protocol.
Education
Nursing
Harford Community College
Bel Air, MD 12.2004 - 12.2008
Skills
Patient and family advocacy
Certification
BLS
Timeline
BLS
05-2022
EFM Certification
08-2021
NRP Certification
04-2021
Registered Nurse
MedStar Health
04.2009 - Current
Nursing
Harford Community College
12.2004 - 12.2008
Similar Profiles
AQUILA MCDONALDAQUILA MCDONALD
Patient Service Coordinator at MedStar HealthPatient Service Coordinator at MedStar Health
Kayce BarthKayce Barth
ALS Transport Paramedic at MedStar HealthALS Transport Paramedic at MedStar Health
Catherine OsbornCatherine Osborn
Access Specialist at Medstar HealthAccess Specialist at Medstar Health
Marquette GunterMarquette Gunter
Security Officer at MedStar HealthSecurity Officer at MedStar Health
William ShawWilliam Shaw
Foreign Military Sales Taiwan Analyst at The Great Seneca NationForeign Military Sales Taiwan Analyst at The Great Seneca Nation