Summary
Overview
Work History
Education
Skills
References
Awards
Military Service
Accomplishments
Certification
Timeline
Generic

Tiffany D. Galloway

Columbia,MD

Summary

Organized and diligent Central Supply Technician with experience in maintaining inventory, sterilizing medical supplies, and ensuring compliance with health regulations. Strengths include stellar communication skills, ability to work under pressure, and adaptability to changing environments. Previous roles demonstrate a significant impact in streamlining supply processes and elevating standards of readiness for military and healthcare facilities.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Logistics/Central Supply Technician

United States Coast Guard
Baltimore, MD
08.2024 - Current
  • Conducted extensive searches for information pertaining to complex or unusual supply transactions and patterns.
  • Reported any discrepancies between actual inventory counts versus system generated reports.
  • Communicated with management or other staff to resolve problems.
  • Updated and maintained databases with current information.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Implemented inventory control measures to safeguard sensitive items and equipment.
  • Automated office operations, managed client correspondence and supplied record tracking and data communication services.
  • Oversaw the maintenance and repair of logistics equipment to ensure operational readiness.
  • Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
  • Communicated regularly with customers regarding their orders status.
  • Managed inbound and outbound delivery schedules for optimal flow of goods.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.

Ophthalmic Technician

Katzen Eye Group
12.2018 - 05.2021
  • Completed and safeguarded medical records to secure patient information.
  • Established compliance with legal regulations to maintain workplace safety and security.
  • Counseled patients on physician’s orders, use of drop, contact lenses, and drugs.
  • Delivers primary Ophthalmic care to patients.
  • Conducted interviews to gather patient information, recorded medical history and confirmed visit purpose.
  • Ensured all information was accurately documented in the EMR system per established guidelines.
  • Recorded changes in visual acuity, elevated extraocular pressure, and blood pressure.
  • Leveraged critical thinking abilities for triaging emergencies, guaranteeing optimal patient care and smooth coordination with surgeons.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
  • Documented and updated patient records with precision, ensuring compliance with healthcare regulations.
  • Responded to patient inquiries, offering empathetic support and accurate information.
  • Conducted pre- and post-operative care, providing patients with detailed instructions and follow-up.

Healthcare Surgical Laser Technician

Fortec Medical
11.2016 - 07.2017
  • Coordinated the delivery of medical laser devices to support surgical operations at hospitals and clinics.
  • Managed logistics for preparation and completion of surgical laser procedures.
  • Delivered expert laser guidance assistance to medical staff in preoperative and operative phases.
  • Conducted pre-operative checklists and sterilizations.
  • Ensured all surgical requirements were discussed and clarified with relevant personnel before procedures.
  • Implemented workplace safety practices effectively.
  • Adjusted settings on the laser machine as needed to meet customer requirements or improve efficiency.
  • Diagnosed complex problems related to optics, electronics, mechanics, pneumatics or hydraulics on the lasers.

Administrative Support Volunteer

Angelic Hands Assisted Living Home
12.2013 - 08.2016
  • Developed efficient filing systems, maintaining organizational integrity.
  • Coordinates schedules for supported individuals.
  • Arranged schedules and travel logistics for clients and partners.
  • Organized logistical and travel itineraries for healthcare staff.
  • Managed support functions for the Medical Affairs department.
  • Demonstrated proficiency in utilizing Microsoft Office applications effectively.
  • Manages administrative duties involving sensitive data.
  • Demonstrated exceptional organizational skills while working efficiently in stressful situations.
  • Provided HR administrative assistance to management team.
  • Monitored office services mailbox for business support needs and requests.

MRI Technician Assistant

American Radiology
01.2009 - 08.2012
  • Entered data and patient information into computer for maintaining detailed records of test results.
  • Ensured patients received age-specific care throughout exams.
  • Described steps to patients, enhancing their comfort and compliance.
  • Escalated issues to technologists, specialists, supervisors as necessary.
  • Adhered to procedures, rules, and regulations to ensure a clean working environment.
  • Adhered to HIPAA guidelines, ensuring confidentiality of patient information.
  • Employed analytical skills to evaluate patient conditions and relayed pertinent information to medical personnel through verbal and written communication.
  • Possesses comprehensive expertise in MS Word, MS Outlook, and MS Excel.
  • Ensured cleanliness of all examination rooms before and after each scan was completed.
  • Maintained inventory and supply levels for contrast materials, film, catheters and other medical items, checking inventory stock and reordering items running low.
  • Collected patients' medical histories and documented important information in medical records.
  • Set up MRI scanner, including selecting appropriate imaging parameters, adjusting coils, and ensuring proper functioning of equipment.

Legalman

United States Navy
06.2002 - 03.2004
  • Facilitated department operations through administrative support and project assistance.
  • Generated case documents derived from comprehensive data analysis.
  • Offered administrative support to a dozen Judge Advocate Generals.
  • Contributed to handling a significant number of legal cases.
  • Authored official documents for diverse purposes.
  • Oversaw the preparation and safe disposal of sensitive materials.
  • Organized and managed processed documentation for secured items.
  • Executed strong written and verbal abilities crucial to acquiring, processing, and spreading knowledge.
  • Oversaw entire lifecycle of complex legal cases with minimal attorney guidance.
  • Composed and edited departmental documents using established policies.
  • Utilized MS Excel and Word to establish accurate document management systems.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

Navy Fire Investigator/ Engineer

United States Navy
San Diego
03.2000 - 06.2002
  • Operated various types of display units, including analog, digital, and plasmatic.
  • Utilized diverse tools to operate sophisticated machinery.
  • Maintained engineering and related equipment for mission readiness.
  • Ensured fidelity of both electronic and written records.
  • Executed operational tasks for both electrical and sound-powered communication infrastructures.
  • Assisted with rescue and aid efforts.
  • Engaged actively with replenishment team during missions.
  • Visited sites for follow-up reviews to assess compliance with implemented corrective action plans in case of identified violations.
  • Established investigation scene perimeters to alert unauthorized individuals about barriers and protect evidence.
  • Investigated fire scenes to determine the origin and cause of fires.
  • Composed detailed investigation notes, compiled interview documentation, collected inspection reports and organized additional relevant documents for recordkeeping throughout investigations.

Education

IBM CyberSecurity -

Coursera
07.2021

General Education Credits -

Anne Arundel Community College
09.2016

Medical Massage Therapist -

Baltimore School of Massage Therapy
Baltimore
09.2015

Certified Phlebotomist -

St. Agnes Hospital
06.2014

Fireman Engineering Core Training - ShipBoard Propulsion Fuel Training

Naval Recruit Training Center Great Lakes
Great Lakes, IL
03.2000

Skills

  • Effective Management
  • Research Analysis
  • Clerical Operations
  • Effective Time Allocation
  • Responsive to New Challenges
  • Problem-Solving Expertise
  • Skilled in Computer Operations
  • Collaborative Communication Skills
  • Cross-functional coordination
  • Supply management
  • Heartsaver CPR AED First Aid

References

  • Joshua Issacs, Clinical Supervisor, Katzen Eye Group, (410) 727-8380
  • Anne Kaiser, Operations Director, Katzen Eye Group, (410) 727-8380
  • Samuel Adams, Veterans Outreach Coordinator, Easter Seals, (410) 703-3782

Awards

  • Good Conduct Medal
  • National Defense Service Medal
  • Armed Forces Expeditionary Medal
  • Sea Service Deployment Ribbon
  • Letter of Commendation

Military Service

  • United States Navy, Active Duty, 03/2000, 03/2004
  • United States Navy, Ready Reserve, 03/2004, 03/2008

Accomplishments

  • Good Conduct Medal
  • National Defense Service Medal
  • Armed Forces Expeditionary Medal
  • Sea Service Deployment Medal
  • Letter Of Commendation

Certification

  • Healthcare Provider BLS AED/CPR (Renewed 2024)

Timeline

Logistics/Central Supply Technician

United States Coast Guard
08.2024 - Current

Ophthalmic Technician

Katzen Eye Group
12.2018 - 05.2021

Healthcare Surgical Laser Technician

Fortec Medical
11.2016 - 07.2017

Administrative Support Volunteer

Angelic Hands Assisted Living Home
12.2013 - 08.2016

MRI Technician Assistant

American Radiology
01.2009 - 08.2012

Legalman

United States Navy
06.2002 - 03.2004

Navy Fire Investigator/ Engineer

United States Navy
03.2000 - 06.2002

IBM CyberSecurity -

Coursera

General Education Credits -

Anne Arundel Community College

Medical Massage Therapist -

Baltimore School of Massage Therapy

Certified Phlebotomist -

St. Agnes Hospital

Fireman Engineering Core Training - ShipBoard Propulsion Fuel Training

Naval Recruit Training Center Great Lakes

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Tiffany D. Galloway