Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tiffany Di Domenico

PHOENIX,Arizona

Summary

Reliable server brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.

Overview

4
4
years of professional experience

Work History

Takeout Server

BJ's Restaurant & Brewhouse
2023.07 - Current
  • Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
  • Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
  • Offered suggestions based on customer preferences or dietary restrictions when they were unsure about what to order.
  • Maintained a clean and organized work area, ensuring efficient service throughout the shift.
  • Fostered positive relationships with regular customers, cultivating loyalty through personalized service experiences.
  • Upheld food safety standards by properly packaging items to maintain quality during transportation.
  • Continuously updated knowledge of menu options, allergens, ingredients, and nutritional information to better assist customers with their selections.
  • Promoted new menu items or specials, driving sales growth for featured products or limited-time offers.
  • Maintained a professional demeanor under pressure while providing exceptional service even during peak times or challenging situations.
  • Verified orders before handing them over to customers, ensuring accuracy and reducing complaints.
  • Streamlined payment processes by efficiently handling cash transactions and operating POS systems accurately.

Host

Huss Brewing
2023.06 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Sever

Uncle Bear's Bar & Grill
2023.04 - 2023.08
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Host/ Takeout Server

Cheddar Scratch Kitchen
2022.09 - 2023.02
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Promoted business loyalty by fostering positive customer relationships.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Cross-trained to handle different restaurant roles, including kitchen and to-go stations.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Completed daily side work and opening and closing duties without fail.

Assistant Manager

Vero Beach Dry Cleaners
2020.01 - 2022.04
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Education

Bachelor of Science - Sign Language Interpretation

Maricopa Community Colleges - Phoenix College
Phoenix, AZ
05.2026

Associate of Science -

Indian River State College
Ft. Pierce, FL
12.2020

High School Diploma -

Paradise Valley High School
Phoenix, AZ
05.2016

Skills

  • Excellent customer service
  • Teamwork and Collaboration
  • Professional Appearance
  • Decision-Making
  • Problem Resolution
  • Money Handling
  • High-volume dining
  • Food Handlers Card
  • Customer Relations
  • Staff Training
  • Guest Engagement
  • Strong Work Ethic

Languages

English
Full Professional

Timeline

Takeout Server

BJ's Restaurant & Brewhouse
2023.07 - Current

Host

Huss Brewing
2023.06 - Current

Sever

Uncle Bear's Bar & Grill
2023.04 - 2023.08

Host/ Takeout Server

Cheddar Scratch Kitchen
2022.09 - 2023.02

Assistant Manager

Vero Beach Dry Cleaners
2020.01 - 2022.04

Bachelor of Science - Sign Language Interpretation

Maricopa Community Colleges - Phoenix College

Associate of Science -

Indian River State College

High School Diploma -

Paradise Valley High School
Tiffany Di Domenico