Tiffany Dippel
Oregon,WI
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Assitant manager position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
29
29
years of professional experience
Work History
Team Member
Culver's Restaurant
02.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
Owner/Independent Hairstylist
Hairapy For You
08.2017 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Recorded notes for future reference about customer preferences and services delivered.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used social media platforms to promote salon and services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Developed loyal following of clients by providing high-quality services.
- Distributed business cards outside of salon to generate new business.
- Determined appropriate hair treatments based on conditions and textures.
- Counted and documented opening and closing cash amounts daily.
Assistant Salon Manager
Cost Cutters
02.2008 - 08.2017
- Organized training for new employee and receptionists.
- Advertised salon services on social media platforms.
- Identified competent talent for salon professionals to have full salon floor coverage for amenities.
- Gathered feedback from clients to provide pleasant salon experience.
- Prepared daily shifts based on demand and scheduled appointments.
- Monitored stock of salon products and ordered supplies.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Maintained general appointment calendar and set shift schedules.
- Managed cash flow, business transactions, banking, and accounting processes.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Handled employee scheduling and coverage needs during business hours.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Scheduled employees to maintain adequate coverage during business hours.
- Achieved personal sales goals by upselling products to meet individual needs.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Cross-sold and up-sold new haircare products, increasing earning per month.
General Manager in Training
Hardees Resturamt
07.1994 - 08.2007
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
Cosmetology
Martin's Cosmetology
Madison, WI02.2008
GED -
Stephen Decatur High School
Decatur, IL04.1998
Skills
- Budgeting and Cost Control
- Work Planning and Prioritization
- Customer Service
- Staff Supervision
- Order Supplies
- Order Management
- Financial Management
- Cost Control
- Time Management
Timeline
Team Member
Culver's Restaurant
02.2023 - Current
Owner/Independent Hairstylist
Hairapy For You
08.2017 - Current
Assistant Salon Manager
Cost Cutters
02.2008 - 08.2017
General Manager in Training
Hardees Resturamt
07.1994 - 08.2007
Cosmetology
Martin's Cosmetology
GED -
Stephen Decatur High School