Tiffany Doak
Centerville,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Business Owner
Skyline
05.2018 - Current
- Communicated with clients daily via emails, telephone, texting and social media.
- Managed accounting invoices and billings, balanced accounts and created financial reports.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Controlled finances to lower costs and keep business operating within budget.
- Created, maintained and updated filing systems for paper and electronic documents.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Coordinated special projects and managed schedules.
- Evaluated employee records and productivity and submitted evaluation reports.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
- Reconciled bank and payroll records routinely to verify accuracy.
- Tracked employee vacation, sick and personal time.
- Audited timesheets and payroll records for accuracy.
Cosmetologist
Eye Candy
11.2016 - 05.2018
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Processed payments, entering sales in register for prompt customer service.
- Maintained client treatment records and designed long-term care programs for return customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
ER Admitting Clerk
ETMC
10.2015 - 11.2016
- Exceeded department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
- Utilized audits and controls to accurately manage cash.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
Substitute Teacher
Oakwood ISD
05.2011 - 10.2015
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Provided instruction for students in core subject areas.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
- Monitored student performance and provided feedback to inform instruction.
Education
Cosmetology License -
Navarro College
Corsicana, TX07.2012
Education
Trinity Valley Community College
Athens, TX08.2009
High School Diploma -
Oakwood High School
Oakwood, TX05.2007
Skills
- Microsoft Project
- Financial Statements
- Budget Administration
- Regulatory Compliance
- Organizational Skills
- Medical Recordkeeping
- Outpatient Procedures
- Lesson Implementation
- Classroom Monitoring
Timeline
Business Owner
Skyline
05.2018 - Current
Cosmetologist
Eye Candy
11.2016 - 05.2018
ER Admitting Clerk
ETMC
10.2015 - 11.2016
Substitute Teacher
Oakwood ISD
05.2011 - 10.2015
Cosmetology License -
Navarro College
Education
Trinity Valley Community College
High School Diploma -
Oakwood High School
Similar Profiles
Samantha WoodwardSamantha Woodward
Team Member at SkylineTeam Member at Skyline
Jessica GivensJessica Givens
BSN Registered Nurse, Burn ICU at SkylineBSN Registered Nurse, Burn ICU at Skyline
SAMANTHA DREILINGSAMANTHA DREILING
Soccer Coach at SkylineSoccer Coach at Skyline