Tiffany Dosela
Phoenix,AZ
Summary
Dynamic culinary professional with a proven track record in customer service and problem-solving. Adept at developing tailored meal plans and fostering a welcoming dining environment, ensuring compliance with health regulations while managing kitchen efficiency.
Overview
21
21
years of professional experience
Work History
Cook Shift Leader
Haven Health Care Center
Phoenix, Arizona
01.2026 - Current
- Supervised kitchen staff and maintained high standards of food preparation.
- Coordinated daily meal service and ensured timely delivery to residents.
- Managed inventory levels and ordered supplies to maintain kitchen operations.
- Trained new cooks on safety protocols and food handling procedures.
- Developed menus that catered to dietary needs of residents.
- Ensured compliance with health regulations during food preparation processes.
- Collaborated with nutritionists to create balanced meal plans for patients.
- Resolved kitchen issues promptly to maintain efficient workflow during shifts.
- Reviewed food orders to verify accuracy before they were sent out.
- Enforced sanitation policies and procedures throughout the kitchen area.
- Addressed and resolved customer complaints promptly, improving resident satisfaction.
- Supervised all aspects of the kitchen operations including inventory control and ordering of supplies.
- Developed waste reduction strategies, enhancing kitchen efficiency and resource management.
- Conducted daily meetings with kitchen staff to review specials and daily menus.
- Implemented cost-saving measures that maintained high quality standards in food preparation.
- Communicated with kitchen employees, answered questions and offered insight into food preparations.
- Followed recipes and procedures to prepare, season and cook food products.
- Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
- Cut, chopped and sliced meat and produce to prepare for cooking.
- Served as lead cook, guiding and assisting training of less experienced cooks.
- Operated variety of kitchen equipment to measure and mix ingredients.
- Trained kitchen workers on culinary techniques.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Tested new recipes and menu items, following taste-test evaluation and procedural criteria.
- Operated computer systems to efficiently store and retrieve data and process online orders.
- Modified existing recipes and created new recipes to meet changing nutritional content needs.
- Generated food production sheets to forecast product and volume requirements based on menu selections.
- Placed orders for food and supplies used for preparing and cooking meals.
- Assessed staff performance and provided constructive feedback and training.
- Oversaw the preparation of meals for special events and catering functions.
- Maintained accurate records of food costs, consumption, and wastage.
- Ensured compliance with all relevant laws and regulations regarding food safety.
- Developed and executed menu items, maintaining consistency with restaurant's culinary standards.
- Experimented with new recipes and ingredients to refresh menu offerings.
- Trained new kitchen staff on cooking techniques and kitchen procedures.
- Led team in high-pressure environments, ensuring timely delivery of orders.
- Set up workstations prior to opening to minimize prep time.
- Checked quality of food products to meet high standards.
- Executed proper techniques when preparing menu item ingredients.
Dietary Aide
heaven health care
Phoenix, Arizona
08.2024 - 02.2025
- Prepared and served nutritious meals to residents in accordance with dietary restrictions.
- Managed inventory of food supplies and kitchen equipment to ensure optimal stock levels.
- Cleaned and sanitized kitchen areas, ensuring compliance with health standards.
- Collaborated with dietary staff to develop personalized meal plans that meet individual dietary needs.
- Supported residents during meal times, fostering a welcoming dining environment.
- Monitored food temperatures and quality to maintain safety standards.
- Implemented proper food storage techniques to minimize waste and spoilage.
- Communicated effectively with team members to enhance service delivery and efficiency.
- Served food and snacks according to planned menu and patients' diet orders.
- Maintained a safe working environment by following all safety protocols.
- Followed dietary procedures in accordance with established policies.
- Set up trays for patients upon request.
- Engaged with residents to provide positive and enriching experiences.
- Stocked supplies in dining areas regularly.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Assisted with preparation of snacks and other light meals.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Advised residents and patients on nutritional choices to support their dietary plans.
- Gathered soiled tablecloths and dietary linens and delivered to laundry.
- Collaborated with team to deliver timely service of items.
- Rotated inventory to reduce waste and optimize freshness.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Guided patrons to restrooms and other facility amenities for convenience.
sayer
Forestry Department
San Carlos, Arizona
08.2023 - 03.2024
- Operated sawmill equipment for efficient lumber processing.
- Maintained and sharpened saw blades, enhancing cutting precision and prolonging blade life.
- Monitored machinery operation, ensuring adherence to safety standards and preventing potential hazards.
- Trained new employees on proper saw operation and safety practices.
- Assisted in planning cutting schedules, aligning production with inventory demands for efficient resource utilization.
- Conducted routine maintenance checks on equipment to ensure reliability.
- Selected and installed saw blades according to established safety measures.
- Used saw to perform precise cuts along marked lines for accurate dimensions.
- Positioned guides, stops, holding blocks and other fixtures to secure and direct workpiece.
Crew Team Member
Wendys Restaurant
Paradise Valley, Arizona
05.2023 - 08.2023
- Provided friendly service to customers in a fast-paced environment.
- Prepared food items according to restaurant standards and procedures.
- Maintained cleanliness of dining area and kitchen workspace.
- Assisted team members during peak hours to ensure timely service.
- Followed safety and sanitation guidelines for food handling practices.
- Stocked inventory and organized supplies for efficient workflow.
- Resolved customer inquiries and issues promptly to enhance satisfaction.
- Coordinated with crew members to ensure timely completion of tasks during peak hours.
- Restocked items on shelves to maintain inventory levels.
- Followed all safety regulations while operating machinery or handling chemicals.
- Reported any maintenance issues immediately to supervisor or manager.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Assembled and served meals according to specific guest requirements.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Scrubbed and polished counters to remove debris and food.
Team Member
Mc Donalds
Tolleson, Arizona
07.2021 - 11.2021
- Provided excellent customer service in fast-paced environment.
- Operated kitchen equipment safely and efficiently.
- Maintained cleanliness and organization of dining area.
- Assisted with food preparation and assembly tasks.
- Collaborated with team to meet service goals.
- Managed cash register and processed transactions accurately.
- Stocked inventory and replenished supplies regularly.
- Adhered to health and safety regulations consistently.
- Ensured workplace cleanliness around equipment to support safety and productivity.
- Worked with team members to achieve service goals and improve operational efficiency.
- Assisted customers with product selection and ordering process.
- Trained newly hired team members on company procedures and safety requirements for smoother onboarding.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Transported messages between departments to facilitate communication.
Warehouse Packer
Sky Chefs
Phoenix, Arizona
01.2021 - 04.2021
- Packaged food items for airline service following safety and quality standards.
- Operated packing machinery to prepare orders for shipment, ensuring efficiency and accuracy.
- Inspected products for quality assurance before packing and shipping.
- Collaborated with team members to meet deadlines for order fulfillment, enhancing overall workflow.
- Utilized inventory management systems to monitor stock levels, supporting timely packing operations.
- Communicated with supervisors regarding inventory needs and workflow issues.
- Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
- Constructed cartons, crates, and containers for shipping.
Housekeeper
Motel 6 Hotel
Globe, Arizona
06.2020 - 12.2020
- Cleaned guest rooms following established Motel 6 standards and procedures.
- Maintained cleanliness in public areas, including lobbies and hallways.
- Replenished supplies such as toiletries, towels, and linens for guest use.
- Reported maintenance issues to management for prompt resolution.
Laborer
Show low Construction
San Carlos, Arizona
02.2020 - 05.2020
- Assisted skilled tradespeople with various tasks to maintain workflow on job sites.
- Followed safety protocols to create a secure working environment for all team members.
- Cleaned and organized work areas to facilitate smooth operations during construction activities.
Flagger
Banicki
Phoenix, Arizona
10.2019 - 01.2020
- Directed traffic flow to ensure safety in construction zones.
- Coordinated work activities with crew members to enhance operational efficiency.
- Monitored roadway conditions and adjusted flagging operations to ensure safety.
- Inspected equipment functionality and reported issues to maintain operational readiness.
Cashier
Bashas'
Peridot, Arizona
07.2018 - 10.2018
- Processed customer transactions accurately and efficiently at a community-focused grocery store.
- Maintained clean, organized checkout area, contributing to positive customer experience.
- Assisted customers with product inquiries and offered tailored recommendations to meet needs.
- Handled cash, credit, and debit transactions, ensuring compliance with security protocols.
Cook Shift Leader
Heaven Health Care
Globe, Arizona
09.2017 - 01.2018
- Supervised kitchen staff to uphold high standards of food preparation, ensuring quality and safety.
- Coordinated daily meal service to deliver meals to residents on time, enhancing dining experience.
- Trained new cooks on safety protocols and food handling procedures to maintain compliance and operational efficiency.
- Managed inventory levels and ordered supplies to maintain kitchen operations.
Dietary Aide Leader
haritage health care
Globe, Arizona
08.2005 - 07.2017
- Trained new dietary aides on food safety and kitchen protocols to ensure compliance and enhance service quality.
- Coordinated dietary schedules with nursing staff and residents' needs to align meal service with health requirements.
- Monitored food inventory levels and assisted with ordering supplies to maintain optimal stock and prevent shortages.
Education
Bachelor of Construction Management - Carpentry
Gila Community Collage
Globe, AZ01-2017
Skills
- Woodworking techniques
- Finish application
- Customer service
- Effective communication
- Team collaboration
- Safety compliance
- Roofing installation
- Trim carpentry
- Power tool operation
- Wood finishing
- Communication
- Carpentry techniques
- Window installation
- Door fitting
- Materials handling
- Framing construction
- Door and window installation
- General carpentry
- Hand tool proficiency
- Cabinet installation
- Cabinet making
- Staircase building
- Cabinetry
- Special projects
- Repair work
- Project estimation
- Flooring installation
- Framing
- Drywall application
- Material prepping
- Heavy lifting
- Stairs and railings
- Construction drawing interpretation
- Teamwork
- Drywall installation
- Woodworking
- Basic plumbing
- Decision-making
- Surface sanding
- Team building
- Lumber cutting
- Relationship management
- Multitasking Abilities
- Excellent communication
- Equipment maintenance
- Roofing fundamentals
- Floor installation
- Remodeling
- Multitasking
- Tool operation
- Written communication
- Hand-eye coordination
- Problem-solving
- Structural knowledge
- Adaptability and flexibility
- Problem-solving aptitude
- Ladder safety
- Critical thinking
- Teamwork and collaboration
Timeline
Cook Shift Leader
Haven Health Care Center
01.2026 - Current
Dietary Aide
heaven health care
08.2024 - 02.2025
sayer
Forestry Department
08.2023 - 03.2024
Crew Team Member
Wendys Restaurant
05.2023 - 08.2023
Team Member
Mc Donalds
07.2021 - 11.2021
Warehouse Packer
Sky Chefs
01.2021 - 04.2021
Housekeeper
Motel 6 Hotel
06.2020 - 12.2020
Laborer
Show low Construction
02.2020 - 05.2020
Flagger
Banicki
10.2019 - 01.2020
Cashier
Bashas'
07.2018 - 10.2018
Cook Shift Leader
Heaven Health Care
09.2017 - 01.2018
Dietary Aide Leader
haritage health care
08.2005 - 07.2017
Bachelor of Construction Management - Carpentry
Gila Community Collage