Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Dotson

Huntsville

Summary

With a proven track record at Huntsville Hospital Main, I excel in delivering exceptional customer service and maintaining high cleanliness standards. My expertise in safe food handling and ability to thrive in high-pressure environments have consistently enhanced guest satisfaction and team efficiency. Renowned for a strong work ethic and exceptional hospitality service, I bring both critical hard and soft skills to any dynamic team.

Overview

7
7
years of professional experience

Work History

Server

Metro Diner
08.2022 - 02.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Nurse

Huntsville Hospital Main
01.2019 - 04.2022
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.

Server

Baumhower's Victory Grille
06.2018 - 11.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Contributed to inventory management by monitoring stock levels.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

Austin Highschool
Decatur, AL

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Memory retention
  • Hospitality service expertise
  • Order accuracy
  • Sales techniques
  • Service prioritization
  • Food running
  • Safe food handling
  • Customer service

Timeline

Server

Metro Diner
08.2022 - 02.2025

Nurse

Huntsville Hospital Main
01.2019 - 04.2022

Server

Baumhower's Victory Grille
06.2018 - 11.2021

Austin Highschool
Tiffany Dotson