Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tiffany Dowdy

Vicksburg

Summary

Compassionate professional with over 9 years of experience working with adults and children clients providing personal care and assistance in home care and professional settings. Skilled in delivering a variety of services including mobility assistance, meal preparation, dispense medication, and appointment scheduling. Proven ability to build strong relationships with clients and their families. While providing quality care. Maintaining strong relationships for achieving trust and compliance pertaining personal care and behaviors.

Overview

10
10
years of professional experience

Work History

Direct Care Professional

Family and Children Services
09.2018 - Current
  • Encouraged healthy lifestyle choices.
  • Adhered strictly to confidentially policies regarding client information at all times.
  • Maintained accurate documentation of client progress, noting changes in behavior or health status as needed.
  • Attended training sessions on relevant topics including First Aid and CPR, MANDT certifications.
  • Assisted in daily living activities such as meal preparation, grooming assistance, and medication reminders.
  • Monitored medications for accuracy in dosage levels according to doctor’s orders.
  • Demonstrated excellent communication skills while interacting with clients, families, medical professionals, and other members of the healthcare team.
  • Responded quickly and effectively to emergency situations, utilizing crisis intervention skills when necessary.
  • Implemented activities designed to improve socialization skills, promote independent living, and increase self-esteem.
  • Utilized strong problem solving abilities to provide creative solutions to challenging behavioral issues.
  • Providing compassionate care to individuals with mental and physical disabilities, demonstrating understanding of their unique needs.
  • Established positive relationships with clients by providing emotional support during difficult times.
  • Providing transportation to medical and recreational appointments.
  • Participated in crisis intervention and de-escalation.
  • Followed infection control and safety policies and guidelines.

Friend of the Court

Family and Children Services
06.2024 - 07.2025

- Schedule and communicate with variety of clients

- Supervise visitation with parent(s) and child(s)

- Document service notes to submit to the courthouse

- Work independently or with a team

- Maintain professional boundaries

- Excellent communication skills

- Worked well in a team setting, providing support and guidance.

- Worked effectively in fast-paced environments.

Private Home Health Care Provider

Kalamazoo Community Mental Health (ISK)
01.2016 - 07.2017
  • Assisted clients with activities of daily living such as bathing, dressing, grooming, eating and ambulating encouraging personal hygiene.
  • Demonstrating excellent communication skills when interacting with patients and their families.
  • Ensured that all safety protocols were followed at all times while caring for the patient.
  • Provided compassionate and empathetic care to elderly, disabled, and chronically ill patients in their homes.
  • Performed light housekeeping duties including laundry and meal preparation.
  • Prepared beds and changed linens, maximizing patient comfort.
  • Adapted easily to different environments and schedules while working flexible hours.
  • Assisted clients with mobility issues by providing physical support during transfers from bed to wheelchair or other devices.
  • Transported patients to doctor appointments or other destinations if needed.
  • Developed a trusting relationship with clients while respecting their privacy and dignity.
  • Responded quickly to emergency situations in order to provide appropriate medical attention.
  • Administered medications according to physician instructions.
  • Assisted mobility-challenged patients with access to beds, baths, and wheelchairs.
  • Assisted with ADLs, promoting autonomy while monitoring safety.

Customer Service Associate

Salvation Army Thrift Store
02.2016 - 03.2017

- Assisted customers with product selection, order entry, and payment processing.

- Assisted with training new employees on the company’s procedures for handling customer inquires.

- Loaded, unloaded and stocked daily shipments and weekly truck deliveries.

- Improved and increased store sales through positive attitude and knowledge of products.

Education

No Degree - Liberal Arts

Kapiolani Community College
Honolulu

No Degree - Undetermined

Kalamazoo Valley Community College
Kalamazoo

General Studies

Roosevelt High School
Honolulu, HI
05-2014

Skills

  • Psych and mental health care proficiency
  • Bi-lingual in English and Vietnamese
  • Efficacy with providing ADLS- Assisted daily living skills
  • Certified in First AID/CPR
  • Certified in MANDT
  • Compassionate client care

Languages

Vietnamese
Native or Bilingual

Timeline

Friend of the Court

Family and Children Services
06.2024 - 07.2025

Direct Care Professional

Family and Children Services
09.2018 - Current

Customer Service Associate

Salvation Army Thrift Store
02.2016 - 03.2017

Private Home Health Care Provider

Kalamazoo Community Mental Health (ISK)
01.2016 - 07.2017

No Degree - Liberal Arts

Kapiolani Community College

No Degree - Undetermined

Kalamazoo Valley Community College

General Studies

Roosevelt High School