Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tiffany Drakes

Tiffany Drakes

Jamaica,NY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Dependable, respectful and punctual with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills.

Overview

7
7
years of professional experience

Work History

Clerical Associate

Health + Hospitals
01.2022 - Current
  • As a clerical Associate I developed the ability to interact effectively with others in the workplace, customer service and solid communication skills
  • Within a short period of time I was trusted to train countless new hires and also develop an organizational system to produce a better visitation experience for the patient and their loved one.

Guest Service Agent

Hilton JFK
07.2021 - 11.2021
  • As a Guest Service Agent I improved my hospitality skills along with the skills of communicating across different departments to provide a positive guest experience
  • As a PBX Operator I learned to take incoming calls in a fast paced environment
  • I also organized and distributed incoming mail and packages to guests and communicated the needs of guests to different departments around the hotel.

Sales Associate

Pacsun Crossgates Mall
09.2018 - 12.2019
  • As a Sales Associate with the product knowledge I pioneered customized customers’ shopping experience and provided personalized recommendations that lead to increased sales revenue
  • I also utilized unique selling tactics to demonstrate the benefits of signing up for the store’s rewards program to meet target sales goals and improve customer loyalty.

Seasonal Crew Member

Bath and Body Works Crossgates Mall
10.2017 - 01.2018
  • As a seasonal Crew Member within a short time I learned how to listen to the customer’s wants and build a personal fragrance wardrobe.

Intern

Turner Construction Co
07.2016 - 08.2016
  • As a Summer Intern my duties were to organize files and architectural blueprints to provide smoother progress during the project and analyze and revise inventory and budget to keep the project’s designated budget aligned and possibly search for ways to save the company money.

Education

Bachelor of Science - Business Administration, Finance & Marketing

State University of New York University

Skills

  • Computers: Microsoft proficiency in Word, Excel, PowerPoint, and Access
  • Spanish Fluency
  • Presentation Development
  • Mail Handling
  • Travel Coordination
  • File Maintenance
  • Project Planning
  • Customer Service
  • Social Media Knowledge
  • Strong Problem Solver
  • Organizing and Categorizing

Timeline

Clerical Associate

Health + Hospitals
01.2022 - Current

Guest Service Agent

Hilton JFK
07.2021 - 11.2021

Sales Associate

Pacsun Crossgates Mall
09.2018 - 12.2019

Seasonal Crew Member

Bath and Body Works Crossgates Mall
10.2017 - 01.2018

Intern

Turner Construction Co
07.2016 - 08.2016

Bachelor of Science - Business Administration, Finance & Marketing

State University of New York University

Similar Profiles

CREATE PROFILE
Tiffany Drakes