Tiffany Dunn
Ellerbe,NC
Summary
Committed Training Assistant offering several years of experience training employees on procedures. Skilled at managing course feedback and evaluation.
Overview
6
6
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification
Work History
Training Assistant
American Woodmark
Hamlet, NC
08.2024 - Current
- Assisted in coordinating training sessions for new employees.
- Developed training materials for various job roles and responsibilities.
- Facilitated hands-on training activities to enhance employee skills.
- Maintained training records and updated documentation regularly.
- Collaborated with team leaders to identify training needs and gaps.
- Supported the onboarding process by orienting new hires to company policies.
- Gathered feedback from trainees to improve future training programs.
- Analyzed survey results to identify areas needing improvement.
- Collaborated with other trainers to develop effective strategies for teaching.
- Maintained detailed records of attendance at each session.
- Assisted human resources managers with employee development.
- Organized and maintained course material files, documents, and records.
- Ensured compliance with all safety regulations during training sessions.
- Participated in meetings related to curriculum development.
- Assisted with the development of online learning platforms.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Monitored, evaluated and recorded training activities or program effectiveness.
Quality Assurance Specialist
American Woodmark
Hamlet
03.2020 - 08.2024
- Conducted quality inspections on wood products to ensure compliance with standards.
- Collaborated with production teams to address quality issues and implement solutions.
- Developed and maintained quality documentation for processes and procedures.
- Trained new staff on quality assurance protocols and best practices.
- Monitored production lines for adherence to quality control measures.
- Consulted with management and personnel to educate on QA standards.
- Utilized inspection tools to assess product specifications and tolerances.
- Conducted regular internal audits to identify non-conforming issues.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Verified accuracy of product documentation such as labels, instructions, warnings.
- Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
- Monitored production operations for conformance to established quality standards.
- Performed root cause analysis of defects identified during testing cycles.
- Identified quality problems and recommended solutions.
Education
Richmond Community College
Hamlet, NCAssociate of Science - Human Services
Richmond Community College
Hamlet, NCSkills
- Development of training materials
- Facilitation of training sessions
- Onboarding process support
- Analysis of training feedback
Certification
- Six Sigma
- First Aid and CPR
- Lean Team
- Safety Commettie
References
References available upon request.
Timeline
Training Assistant
American Woodmark
08.2024 - Current
Quality Assurance Specialist
American Woodmark
03.2020 - 08.2024
Richmond Community College
Associate of Science - Human Services
Richmond Community College