Tiffany Duran
Tracy,CA
Summary
Successful Warehouse Manager offering strong background in supervising and mentoring 15 employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy.
Overview
9
9
years of professional experience
Work History
Warehouse Manager
Sacramento Mortuary Transportation
Sacramento, CA
06.2018 - 12.2022
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Established and maintained good relations with customers, vendors and transport companies.
- Operated forklifts to fill or empty overhead spaces.
- Coordinated service and maintenance on delivery trucks, forklifts and other warehouse equipment.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Trained staff on material handling processes to reduce shipping times.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Implemented on-the-job training activities to cross-train employees on various tasks.
Store Manager
SUBWAY®Restaurants
Sacramento, CA
03.2014 - 05.2018
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Updated and maintained store signage and displays.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Education
High School Diploma -
Luther Burbank High School
Sacramento, CA06.2005
Skills
- Operations Management
- Billing and Invoicing
- Cost Reduction
- Loading and Unloading
- Quality Assurance
- Storage Management
- Facility Maintenance
- Logistics Oversight
- Team Coaching
- Hiring and Training
- Inventory Management
- Shipping and Receiving
- Warehouse Auditing
- Supplies Inventory
- Heavy Lifting
- Employee Safety
- Route Optimization
- Employee Scheduling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Warehouse Manager
Sacramento Mortuary Transportation
06.2018 - 12.2022
Store Manager
SUBWAY®Restaurants
03.2014 - 05.2018
High School Diploma -
Luther Burbank High School
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