Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Eckert

West Des Moines,IA

Summary

Results-driven professional with expertise in executive support and business operations. Demonstrated ability to manage multiple tasks with precision, focusing on office management, accounting, and vendor negotiations. Recognized for exceptional customer service and effective team collaboration, contributing to business growth through strategic planning. Proven success as a Catering Manager overseeing high-volume banquet operations, ensuring quality standards and seamless event execution.

Overview

17
17
years of professional experience

Work History

Managing Partner

Deli Management Inc.
Houston, TX/West Des Moines , TX/IA
10.2013 - Current
  • Directed daily operations to ensure efficient service delivery and customer satisfaction.
  • Managed staff recruitment, training, and development to enhance team performance.
  • Oversaw inventory management and procurement processes for optimal stock levels.
  • Developed strategic business plans to drive growth and market expansion initiatives.
  • Analyzed financial reports to inform budgeting and resource allocation decisions.
  • Fostered strong relationships with vendors to negotiate favorable contracts and partnerships.
  • Implemented quality control measures to maintain high food safety standards.
  • Negotiated contracts with suppliers, vendors, and clients.
  • Reviewed daily and overall financials to ensure profitability.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Back of House Manager

Brinker International Inc.
Dallas/Houston, TX
04.2008 - 10.2013
  • Managed daily kitchen operations and staff scheduling for smooth functionality.
  • Oversaw inventory management, ensuring stock levels were maintained efficiently.
  • Trained and mentored kitchen staff on food safety and sanitation protocols.
  • Coordinated food preparation processes to optimize productivity and quality standards. For In House and off site Catering.
  • Collaborated with front-of-house teams to ensure seamless service delivery.
  • Enforced compliance with health regulations to maintain a safe work environment.
  • Managed catering operations for diverse events and client needs.
  • Developed menus in collaboration with chefs and clients for special occasions.
  • Oversaw budget management for catering events to optimize resource allocation.
  • Supervised servers during catered events to ensure high standards of service were met.

Education

Bachelor of Arts - Criminal Justice

DBU
Dallas, TX

Skills

  • Customer service excellence
  • Project management
  • Team leadership
  • Conflict resolution
  • Quality assurance
  • Inventory management
  • Operations management
  • Sanitation standards

Timeline

Managing Partner

Deli Management Inc.
10.2013 - Current

Back of House Manager

Brinker International Inc.
04.2008 - 10.2013

Bachelor of Arts - Criminal Justice

DBU

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